This hotel was everything that we needed it to be: centrally located to everything, comfortable place to rest, but it missed the mark on some very important issues. Up front: we stayed this past weekend during Mardi Gras, so yes, it was crowded. BUT, the valet service was completely full and could not park our car. You would figure that the hotel would figure out another option for people that are staying at the hotel, but we had to find our own garage to park in 5 blocks away.
Although the elevators are state of the art (you punch in your floor number at the bottom level, and a bank of 6 elevators decide/rush you to your floor), the rooms just feel...dirty. I couldn't put my finger on it, but even my wife mentioned it when we walked into the room. However, the beds are very comfortable.
The staff is great at this location, and there is very tight security at the lobby. The lobby offers some tasty flavored water by the elevators, and the pool area seemed pretty fun.
I wanted to give this location 4 stars, but the fact that they didn't have any room for our vehicle on check-in caused us a lot of frustration and stress. Also, the rooms felt dirty, so all-in-all, higher middle of the road Marriott that we have visited.
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- Also Known As:
- New Orleans Marriott Hotel New Orleans
- Marriott New Orleans