I am a Marriott Rewards member and so have stayed at a fair amount of Marriott properties. My last stay at a Residence Inn in Asheville, NC was a bit to be desired, but the New Orleans Marriott restored my faith in the Marriott brand. From the minute my taxi dropped me off, the bell hop was very helpful and very friendly. When I registered, the front desk was very polite and energetic. I went to my room and found it pleasant and clean. It did not have a great view and for over $300 a night, I hoped it was better, but the conference priced rooms were all sold out. Still it was very nice and even had a small fridge, desk, and a chair in addition to the king-sized bed. The bed was very comfortable and so were the pillows. Everything was very well-appointed and modern. When my colleagues and I asked the concierge about where a good coffee shop was that wasn't Cafe Du Monde, he gave us one right away. He was always very upbeat, helpful and old-school gentleman, a real delight. and refreshing. We ate breakfast in the hotel restaurant and had the buffet. It had a beignet station, which I thought was a great local tie-in. Unlike so many buffets, this one had a lot of fresh produce, omelettes made to order, great bakery items, and much more. The waitress was great about making sure we had plenty of hot coffee too. It was very pleasant and a nice respite. The hotel is very near so many things, it was easy to get around. It's in a safe part of town and the trolley runs by it. The casino is not far, if you want to go there. I'm not a big fan of it. I was there a few years ago and the lack of natural light and loud noise gave me a headache. I decided I really don't like casinos. I much prefer to be outside strolling in Jackson Square and looking at the art work by local artists, or on the trolley touring the Garden District. There was a great breeze blowing one day when we went to the river. Just watching the steam boats with their paddles was very tranquil and relaxing. There are great antique shops down Royal, I think that was the street. I'm not much of a Bourbon Street fan...too many drunk people and seediness for my taste. When you have a teenage girl and pass by a place called Barely Legal...well, your stomach kind of does flips when you think there's probably someone's daughter in there who is there because she doesn't think she has a choice...in fact, that's how I felt about most of Bourbon Street. When I was younger, I think I focused more on the great frozen daiquiris you could walk around with and how cool it was that you could drink Absinthe at Absinthe House and pretend that you and Hemingway had a bond. But I digress...the hotel is great...located conveniently to all the sights, clean and well-appointed rooms with excellent restaurants and wonderful customer service. I recommend it.
Be sure you ask for a river view and a higher floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5 weeks ago
Dear FloridaWriter, thanks for your kind words. It's wonderful to know that a stay here at the New Orleans Marriott restored your faith in the brand. Whether it's a guest's first or fifth visit, we always strive to provide an exceptional experience rooted in local flavor and character. We believe that any great experience begins with top-notch service, and that's why we staff only the most qualified and knowledgeable hospitality professionals. From check-in to checkout, it's our hope that your stay is filled with pleasant encounters, unexpected delights, and plenty of rest and relaxation.
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You mentioned that you like walking around town. Our central location makes it easy to simply get out and go. You can go wherever the wind takes you, or, for a more structured adventure, we are always willing to recommend a few of our favorite destinations. And with the classic New Orleans streetcars passing right by our hotel, you can travel more swiftly without sacrificing scenery.
We'd love to host you again soon, so if there's anything we can do to help plan a visit, just let us know.
New Orleans Marriott
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.