If my math is right, I first stayed in this place 30 years ago. It's undergone many improvements since then, and my most recent stay, for the long Labor Day weekend of 2013, was the best one yet. We had pricelined it a couple of months ago, so I fully expected to be relegated to some viewless room on a low floor directly above the kitchen or boiler room. However, when we arrived and received our keys, I was delighted to find that our Elite membership had been honored. We were given a room on the 29th floor facing north, straight up Canal Street; a view I strongly prefer over that of the Mississippi River, which emits too much morning sun to facilitate late sleeping. The new elevator system, in which one enters the floor number rather than a simple UP or DOWN button, results in very impressive traffic control in the elevator lobby, faster elevator speeds, and almost always a "private" elevator. A pure genius invented this thing. Our room, although rather small, was nicely furnished, clean, and quite comfortable. Washing my face upon arrival, I found to my disgust that the hand towel was soured; I called the concierge immediately and in no more than three minutes, an entire set of fresh bath linens arrived at my door. The Starbucks in the lobby is a great addition; however, it needs to add the scanner that most Starbucks locations now have to accept the phone app paying method. We took advantage of the happy hour in the lobby lounge one afternoon and I must say, that was one delicious glass of Champagne and the calamari with lemon aioli was perfect. My only criticism of the guest room was that there needs to be a towel rack on the wall above the vanity. The one towel rack is inside the shower-tub enclosure, and the only other place to keep bath linens is in a cubby hole underneath the vanity. Otherwise, this place is ideal. The location is great, right on the cusp of the Vieux Carre and the CBD, a close walk to the beautiful Canal Place Mall and Harrah's Casino, and right on the streetcar line. We will be back.
Ask for a high floor on the north side, viewing Canal Street and the French Quarter. These rooms ar...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.