I guess I was expecting a great staff.
We arrived VERY late due to our train and were not able to cancel our very expensive reservation. We had to cancel 3 or 4 days before we were due to stay and of course, since it was the train that was delayed and not us, we had to cough up for a 4 hour stay.
When we checked in, the staff was ho hum. I know we checked in at 1:30 am but the lobby was not dead. I mean we were in New Orleans. I was hoping for a little Southern hospitality and an actual wake up call. We asked for one when we checked in for 4:45 and luckily, my husband set his phone for 5 am for a back up and that's what woke us up.
On the plus side, we had ponied up extra for a city view and it was beautiful. The room was probably spacious but mostly it was a blur. We will not be going back to NO but I would probably try to find another hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Travelocity, Despegar.com, Priceline, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your New Orleans Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- New Orleans Marriott Hotel New Orleans
- Marriott New Orleans