I guess I was expecting a great staff.
We arrived VERY late due to our train and were not able to cancel our very expensive reservation. We had to cancel 3 or 4 days before we were due to stay and of course, since it was the train that was delayed and not us, we had to cough up for a 4 hour stay.
When we checked in, the staff was ho hum. I know we checked in at 1:30 am but the lobby was not dead. I mean we were in New Orleans. I was hoping for a little Southern hospitality and an actual wake up call. We asked for one when we checked in for 4:45 and luckily, my husband set his phone for 5 am for a back up and that's what woke us up.
On the plus side, we had ponied up extra for a city view and it was beautiful. The room was probably spacious but mostly it was a blur. We will not be going back to NO but I would probably try to find another hotel.
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- Also Known As:
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- Marriott New Orleans