I'm not sure where to start because I was so disappointed with this hotel. 3 stars is very generous, and I'm only giving it 3 stars because of service and the location (on Canal and a few short blocks from tourist attractions and French quarters) were very good.
I was in New Orleans over the July 4th weekend with my husband and two children, ages 5 and 16. We arrive at the hotel and walk into this beautiful lobby area. However, the rooms were SMALL and comparable to a Motel 6. The head boards were nailed to the wall. Seriously!! The bathrooms were so small that I could reach out and touch the bathroom door while using the bathroom. I was seriously expecting someone to jump out of the closet and inform me that I was being punked!
The hotel was extremely busy due to a music festival and we were prepared for that. What we were not prepared for was "Club Marriott" Full on club in the hotel lobby. Complete with DJ!!Try explaining half naked women and lewd dancing to a 5 year old. It appeared the hotel management had no interest in getting this under control.
The pool was nice and mostly quiet and the restaurant in the hotel was decent. The breakfast buffet was actually excellent. The concierge, valets and front desk staff were very attentive and helpful (they save this review from being "terrible")
I can't recommend this hotel...for the rates you can stay in a much nicer place.
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- Also Known As:
- New Orleans Marriott Hotel New Orleans
- Marriott New Orleans