From the moment that we arrived, on a very busy Friday, we were greeted by an outstanding group of valet attendants, check-in was quick and an extra foam pillow was delivered within 5 minutes of checking in (we requested it at check-in).
We stayed on the 20th floor in the River Tower (original tower) and as busy as it was over the weekend, we only heard our neighbors once. The most noise came from the streets below.
The beds were super comfy, the rooms were extremely clean and the hotel is situated at the start of the French Qtr., across from downtown. The pool (two of them; one is 2' 6" and another has a depth of 8') was very busy over the weekend but there's a nice breeze up there (5th floor).
I would have given this hotel 5 stars all the way across if it wasn't for the horrible service that we received in the restaurant 5Fifty5. The lady (Anna?) on our departure day had no personality, seemed upset, never smiled and was just flat out rude! I can expect service like that in the Qtr., but not at Marriott.
The poor restaurant service wouldn't deter me from returning, but I do hope that management evaluates their staff. We spent a lot of money in that hotel and we deserved to be treated better. She just had an "attitude".
- Official Description (provided by the hotel):
- Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Priceline, Travelocity, Hotels.com, Odigeo and Jetsetter so you can book your New Orleans Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- New Orleans Marriott Hotel New Orleans
- Marriott New Orleans