For starters, we were set to arrive early evening on July 25th. I was a little nervous that we would be at risk of losing our room or being bumped to a lesser quality room. To put my mind at ease, I contacted the Lamothe house the day before our departure. I was greeted by a remarkably pleasant voice. I explained my concerns to the person answering the phone (whom I soon learned was DeAun). She immediately set about putting my fears to rest by explaining that I was in no danger at all of losing my room due to checking in between 8:30pm and 9:00pm.
She also went as far as to patiently, and with great detail, provide us with insider restaurant, live music, and city sights suggestions. I actually felt as though she was my personal travel agent and guide.
Upon arrival at the hotel, I couldn't wait to meet this unbelievable hotel representative. DeAun did not disappoint ! She was just as pleasant, professional, and attentive in person. We checked into our room which was very clean. However, much smaller than I had expected. The queen bed was very comfortable with very clean and crisp linen. The hardwood floor was smooth and visually appealing. The nightstands that were alongside both sides of the bed, had 2 spacious drawers each. There was also a 3 drawer spacious dresser as well. The hotel provides a clean pool and orderly pool area which holds plenty of comfortable lounge chairs. Our room was located in the courtyard area consisting of pretty greenery, cobblestone walkways, and a stone fountain. The ice machine could also be accessed by taking a leisurely stroll through the scenic courtyard and past the pool.
The hotel doesn't provide guests with toothbrushes or toothpaste. I was also a bit disappointed by the size of our bathroom which didn't include a tub. Nor would one have fit. But every encounter I had with the hotel staff, from the front desk to housekeeping, was ideal. Every question that we had related to anything in New Orleans, was greeted with an eager response full of personal suggestions that we greatly appreciated.
Thanks again to DeAun, Todd, and Jonathan !