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“We had a blast” 4 of 5 stars
Review of Lamothe House Hotel

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Lamothe House Hotel
2.5 of 5 Hotel   |   621 Esplanade Avenue, New Orleans, LA 70116 (Bywater)   |  
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Ranked #30 of 154 Hotels in New Orleans
Quitman, Mississippi, United States
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“We had a blast”
4 of 5 stars Reviewed June 9, 2013

We stayed at the Lamothe House for 3 days during our visit to New Orleans and were very happy with our choice. I loved the history and the Deep South feel. Our room was updated and modern and had all the comforts. The location was perfect in regards to being able to walk to the French Quarter and Jackson Square. There was a nice pool and the indoor courtyard was charming.

They don't make "Do not disturb" signs available, they just wake you up now. If you are not there, they just come in.

I do not like this.

I will stay again, but I will ask for a "Do not disturb" sign.

Lamothe is always quiet and peaceful,the location is only minutes to The French Quarter and seconds from Frenchman Street which sports an outstanding variety of music and restaurants.

Room Tip: Rooms across the street behind the main building are larger and quieter. They are closer to the priv...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Lamothe House Hotel, responded to this review, June 27, 2013
We are so happy to read that you enjoyed your stay at the Lamothe House and that your time in New Orleans was a "blast!" Thanks to your candid feedback, we have taken the opportunity to ensure all guestrooms have a DND sign available for use. We apologize for the inconvenience not having one at the time of your stay may have caused. We look forward to having you back again at any of our French Quarter Guest Houses properties!
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236 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • English first
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English first
Enterprise
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 3, 2013

These people charged over 1600 dollars to my credit card, even though I paid through Expedia 2 month ago. I called, they never call back and when I did get a hold of someone, they denied making charges. I had 5 ! charges for over 320 bucks! They didn't tell me that they charge for parking now, that charge just showed up on my card.
My credit company said they tried to make 4 much higher charges, which got denied.
I stayed at this place multiple times, but it ceased to be a good deal. They charge 20 dollars parking per night, used to be free. They have apples, oranges, coffee and teabags now, where they used to give you continental breakfast.
They don't make "Do not disturb" signs available, they just wake you up now. If you are not there, they just come in.
Beds are comfortable, but there are no microwaves or mini fridges in most of the rooms I stayed in.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Lamothe House Hotel, responded to this review, June 27, 2013
We are extremely disappointed to hear of the complications with your credit card during your stay with us. While mistakes occasionally happen, we are evaluating and revising all of our internal systems for authorizing credit and debit cards to ensure that we eliminate this issue for future guests. Also, as you mentioned the cost of parking, our parking rate is competitive or below other French Quarter properties and we regret that because we charge for parking in our secured lot we have chanced losing the opportunity to have you as our guest again in the future. We truly value our repeat guests, especially those that have stayed with us prior to the complete renovation of the property as we know those guests will certainly appreciate the major improvements made to our product quality and amenities.

Again, we truly apologize for any inconvenience your experienced during your stay and we would love the opportunity to make it up to you!
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Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed at the Lamothe House for 3 days during our visit to New Orleans and were very happy with our choice. I loved the history and the Deep South feel. Our room was updated and modern and had all the comforts. The location was perfect in regards to being able to walk to the French Quarter and Jackson Square. There was a nice pool and the indoor courtyard was charming. The only reason I did not give it an excellent rating was because there was no elevator so your bags had to be carried upstairs. However, knowing this in advance, you could request a room on the first floor. I would definitely stay here in the future.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Lamothe House Hotel, responded to this review, June 13, 2013
We are so pleased to hear you enjoyed your stay with us and will be returning to the Lamothe House upon your next visit to Nola! As we are a historic property, you are correct in noting that we do not have an elevator. However, our staff are more than happy to help with your bags should you require any assistance. We are sorry that wasn't offered to you at the time of your check-in. Thank you again for sharing your experience with us and others on TripAdvisor and we look forward to seeing you again!
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Daphne Al
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2013

I have been visiting New Orleans for over twenty years and at first stayed in a variety of hotels. Once I found Lamothe House, I have never stayed anywhere else. The elegant decor creates an ambience which is ideal for a a visit to The Big Easy. The magnificent hallway leads to a charming courtyard with an inviting pool especially when the day is hot.The entire building has recently been renovated with rooms now having wood floors, new beds, and linens which adds to the high quality of the premises.
Although Lamothe is always quiet and peaceful,the location is only minutes to The French Quarter and seconds from Frenchman Street which sports an outstanding variety of music and restaurants.
No hotel is complete without the staff and at Lamothe House each member there goes above and beyond the call of duty to ensure guests' needs are catered to from giving directions to suggestions on places to eat and visit.
All of this makes a return visit an easy decision. For me, it has been my home away from home for twenty years and will remain so for the future.

Room Tip: No room will disappoint
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Lamothe House Hotel, responded to this review, May 31, 2013
Thank you so much for sharing your experiences at the Lamothe House with us and others on TripAdvisor! Your continued patronage of our property is the highest compliment! We aim to turn first time visitors into every time visitors both in our approach to service and the quality of our product. Thanks for being an advocate for our French Quarter Guest Houses brand! We look forward to continuing to meet and exceed your expectations in the future and can’t wait to have you back as our guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2013

My wife an I visited New Orleans from 9th May to 12 May 2013, during this time, we stayed at the beautiful Lamothe House House Esplanade Avenue, however impressive from the outside the renovated interior, furnishings, and suites, exceeded all our expectations.

The location of the hotel on the Esplanade made it the the ideal situation to explore the nearby French Quarter,the city centre, and in particular Bourbon Street, it is also situated within minutes of the vibrant Frenchmans Street.

Clean well appointed rooms with extremely comfortable king size beds were welcome after long days and nights enjoying the sights but more particularly the sounds of New Orleans, the adjacent car park was an added bonus to this Hotel.

The staff in this hotel were the most friendly and obliging we encountered on our visit to the U.S.A.

Lamothe House Hotel is a must for any visitor to New Orleans

Ken/ Joan Murphy

Room Tip: We stayed in room 117 and couldent fault it
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Lamothe House Hotel, responded to this review, June 13, 2013
Thank you so much for sharing your experience with us! We are so pleased to hear you enjoyed your stay at the Lamothe House as well as your time in New Orleans. It sounds like our prime location was exactly what you were looking for and we are thrilled to hear you were able to enjoy not only the Bourbon Street excitement but the local gems on Frenchmen Street as well! It is also great to hear you found our staff to be so friendly and helpful. We hope to see you again at any of our French Quarter Guest Houses properties, upon your next visit to New Orleans!
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Tallahassee, Florida
2 reviews
5 of 5 stars Reviewed May 22, 2013

My fiancé and I have stayed at Lamonth House on two occasions. Once on Memorial Day weekend 2012 and again in October 2012. The first time we stayed, we were in a room in the hotel’s main courtyard. The room, which had not yet been renovated, was large and well-appointed, albeit no-frills. The bed was very comfortable and the room was quiet with no noise from the other rooms. It also had a nice small private balcony where we enjoyed eating the breakfast provided by the hotel"Not sure if they still have breakfast" . The second time we went, we stayed in one of the renovated rooms across the street from the main property (backs onto French street) and it was absolutely gorgeous, easily on par or better than many rooms in higher-end hotels. We were totally floored by how stunning the room was – it was everything you think of when you think of New Orleans luxury, with mile-high ceilings, rich fabrics, a huge bed and a very nice modern shower and toilet room. Because it is right next to French Street, the second room got a little (very muted) noise from there, but we certainly didn’t mind hearing some of the live music that is always flowing on French Street. The location, which is right next to French Street and about a ten minute walk to Bourbon street, is fantastic. The staff was very helpful and friendly and the rooms were always clean. I’m sure we’ll stay there again as the hotel has all the needed comforts coupled with a large dose of the French Quarter flavor that is the whole reason for going to New Orleans – and that is something you will not find in many of the bigger chain hotels.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Lamothe House Hotel, responded to this review, May 23, 2013
Thank you for sharing your experience at the Lamothe House Hotel with us and others on TripAdvisor! We are so pleased you enjoyed your stay with us and look forward to having you back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pacifica
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed May 21, 2013

Let's start with the positives. The service staff was very friendly, efficient, and helpful. The room was clean, and well maintained. The location, while a 15-20 minute walk to the action on Bourbon Street, was conveniently close to Frenchman's Street that contained numerous restaurants and jazz clubs.

Now for the rest of it:
1. We made reservations for Mardi Gras, 2013 at the Lamothe House in Oct., 2012 and chose them over several other possibilities since they offered breakfast. Mind you, not a 'continental breakfast', but a real breakfast.
2. When we checked in we were told they were no longer offering breakfast. No notice of this change by email or phone was even attempted by the LaMothe House staff prior to our checking in. There were two of us for five days and their offer of 'compensation' to us was offered at $10.00 total! A dollar each per day for five days! When we complained through Booking.com they doubled their offer to a whopping $20.00 for the two of us, which might get you a minimal breakfast at McDonalds (from their dollar menu of course). Finding another room even near the French Quarter four days before Mardi Gras was never an option. Plus we had pre-paid 50% of our five day stay so our bargaining options were minimal, and their staff was never sympathetic to our situation.
3. We were in a lower unit and the upstairs unit obviously had hardwood floors (or a Pergo-like flooring) since we could hear lots of loud talking, walking and general movement whenever there was someone in the room upstairs. The noise from the outside was equally loud and more than once I would have sworn that there was someone just outside the door, rather than in the street outside the window. Probably the noisiest room we have ever occupied.
4. Our next three nights were at a wonderful location, the Hotel Le Marais, that honored their breakfast commitment with incredible meals of scrambled eggs, perfectly cooked bacon and sausage, fresh fruit, etc., truly worthy of New Orleans cuisine, plus a wonderfully quiet room experience. Pretty much what we had hoped for at the Lamothe House. Plus, our price at Hotel Le Marais was about the same as LaMothe, and it was much more convenient to Bourbon Street (see my next review on Hotel Le Marais - a wonderful place to stay).

I do not, as a rule, do negative reviews. However, their entire approach to the breakfast issue was dishonest, short-sighted and unprofessional. Plus, their cheap construction made it very difficult to get a restful nights sleep.

I will definitely come back to New Orleans, but I will definitely never stay at the LaMothe House again.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Lamothe House Hotel, responded to this review, June 27, 2013
We are pleased to hear you found our guestrooms to be to your liking as well as appreciated our great proximity to Frenchmen Street! However, we are extremely disappointed to read of your issue with the removal of continental breakfast from our property. Unfortunately, we have not served breakfast since November 2012 as the Lamothe House joined the French Quarter Guest Houses team of properties,at which point some of our policies did change. We apologize for the inconvenience of the removal of our continental breakfast and understand your disappointment with the change. As you were staying during Mardi Gras, we understand that it is a louder time of year and although we do our best to manage the external noise of the city, it is sometimes unavoidable.

We are pleased to hear you found another hotel that fit your needs better and apologize for the inconvenience of having to find alternate accommodations during your time in New Orleans. Thank you again for your feedback.
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Additional Information about Lamothe House Hotel

Address: 621 Esplanade Avenue, New Orleans, LA 70116
Phone Number:
Location: United States > Louisiana > New Orleans > Bywater , Marigny
Amenities:
Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#31 Romantic Hotel in New Orleans
#41 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Lamothe House Hotel 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Nestled in the ancient oaks of Esplanade Avenue, the ornate architectural detail of the past meets modern comfort and convenience in our restoration of the historic Lamothe House hotel. Featuring an elaborate courtyard accented by mature landscaping, a garden pond, and a refreshing pool, peace and relaxation are just steps away from the thrill the Crescent City has to offer.In addition to 30 guest rooms refinished in traditional style, five Grand Antique Suites have been preserved from the original 1839 construction of the home of Jean Lamothe, a wealthy sugar cane planter of French descent. Furnished with antique furniture & artwork, the detail and charm that exemplifies old New Orleans is accessible to today’s traveler.Not to be overlooked is the Faubourg Marigny neighborhood the Lamothe House calls home. Here visitors will find Frenchmen Street, often referred to as “the local’s Bourbon Street”, which features some of the best local music and cuisine found in the French Quarter.Whether it’s your first or your next visit to the Big Easy, find the authentic New Orleans experience you are searching for at the Lamothe House. ... more   less 
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Also Known As:
Lamothe House

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