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All 150 New Orleans hotels

Maison DuPuy: Traveler Reviews

3.5 of 5
1001 Toulouse Street, New Orleans, LA 70112
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Maison DuPuy
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Ranked #66 of 150 hotels in New Orleans
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809 reviews from our community

Traveler rating
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Families
102
 
Couples
364
 
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31
 
Business
53
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Copenhagen, Denmark
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Charming hotel right in the French Quater”
4 of 5 stars Reviewed January 17, 2013

This is absolutely the best deal you can have in New Orleans - not too expencive but with the service you expect from a **** hotel - friendly staff and the location is fantastic - only 1-2 blocks away from the crowd at Bourbon Street.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bramhall, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Very helpful and friendly skeleton staff”
5 of 5 stars Reviewed December 15, 2012

After travelling for 21 hours we arrived at the Maison DuPuy at 10:30 at night only to find that the hotel was closed. Thankfully we found 2 members of skeleton staff who informed us that the hotel was shut due to damage sustained by hurricane Issac. These two lads made some calls and found our bookings had been transferred to the Bourbon Orleans. They then arranged for the airport shuttle to return and take us to the Bourbon Orleans. They also showed us an email the hotel had sent to our travel agent informing them of the change, two months ago. Needless to say that we won't be using that agent anymore.
Again, we can't praise highly enough the efforts of the the two members of the skeleton staff, Russell and Rod who stopped a bad situation from developing into a disaster.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Service
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Lille, France
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great hotel”
4 of 5 stars Reviewed November 15, 2012

My husband and I stayed at the Maison Dupuy Hotel for two nights during our honeymoon in the States earlier this year. As soon as we arrived, a valet greeted us and parked our car in the hotel carpark and we were shown to the reception where we were greeted by very friendly and helpful staff. Our room was lovely, although a little on the small side (especially the bathroom), but it was very cosy and well maintained and decorated. The bed was really comfy with spotless linen. The weather was very hot and we would have liked to use the hotel swimming pool, but it was small and packed with kids.
However, the hotel was extremely well located, within walking distance from the centre yet away from all the crowds who flock to the bars at night. We had breakfast at the hotel restaurant which had a good choice of food (although a little expensive, but then again, all hotel breakfasts are expensive). All in all, it was a lovely hotel with great staff and I wouldn't mind staying there again.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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TheMaisonDupuy, General Manager at Maison DuPuy, responded to this review
November 19, 2012
Congratulations on your nuptials! We are thrilled that while honeymooning in the States you chose to stay a couple nights at Maison Dupuy. Our hotel is located only two blocks from the heart of Bourbon Street making it extremely convenient for enjoying the excitement of the French Quarter yet we are just far enough away to provide guests with a quite place to relax. The Maison Dupuy is unique in that it was the last hotel built in the Vieux Carre district. It was created by joining five neighboring townhouses and designed with the best use of space in mind. We hope that you will return again soon for another stay as it would be our pleasure to welcome you back.
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Tulsa, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Incredible room, needs work on customer service”
4 of 5 stars Reviewed November 12, 2012

On our second trip to NOLA, we looked forward to staying in the French Quarter. We arrived somewhat late, around 8pm, on a Saturday night after having spent the entire day driving. One of the requirements for us is parking that is secure. However, upon check-in , we were told there was no valet and given directions on where to park the car four blocks away. The parking attendant there had no idea what we were talking about when we said we were overflow from Maison DuPuy, and claimed that the garage was only for their hotel guests. We found a pay lot nearby, but would have had to move the car at 5am! An hour later, I became quite fed up and confronted management. I explained it was really annoying to spend our first evening in the city worrying about parking when valet parking is one of the ammenities offered. They FINALLY figured something out (I think the restaurant started to empty out a bit), and we were able to leave the car there around 10pm - after having paid another $20. They waived the cost of parking for that evening, but I felt like the situation wasn't handled well at the outset and my annoyance at my Saturday night being spent trying to figure things out on my own was not understood by the staff at all. When we checked out three days later, I had to repeat the whole story twice for the charge to be removed finally.

BESIDES THAT, I loved the hotel. We had a large, corner suite that was nicely appointed and spacious, with a wraparound balcony overlooking the quarter. The room was super quiet, no noise from within the hotel or outside. The bathroom was very nice, the bed was comfy, everything was clean and well cared for. I would have stayed there again for our NYE trip, but there's apparently been storm damage so we're having to stay somewhere else. I would go back still - I thought our room was an awesome value, and we had a lot of fun with the balcony and watching people roam the quarter.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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TheMaisonDupuy, General Manager at Maison DuPuy, responded to this review
November 19, 2012
Thank you for your review and for sharing your experience with us. We sincerely regret the parking issues you encountered on your first night and the manner in which the situation was addressed. It is always our intention to provide our guests with a positive experience so we would like to apologize for the inconvenience. We are greatly appreciative for your lovely comments in regard to your room and we’re happy that your overall trip was enjoyable. We all look forward to welcoming you back again.
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Louisville, Kentucky
Top Contributor
70 reviews 70 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
“Elegance In The Quarter”
5 of 5 stars Reviewed November 9, 2012

Located a mere two blocks from the center of Bourbon Street, ithe Maison DuPuy feels like it is another century away. This luxurious boutique hotel is, in one word, amazing! The rooms run from a luxurious standard to a honeymoon suite with a marble tub. No tiny detail is overlooked here. Many of the rooms look out onto the beautiful courtyard, complete with seating, a beautiful fountain, a heated swimming pool, and hot tub. The hotel offers delectable dining at Le Meritage, and comes complete with a 24 hour fitness room to work off that dessert. Everything, and I mean everything, is right at your disposal. This is, without a doubt, one of the most wonderful properties I have ever visited.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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TheMaisonDupuy, General Manager at Maison DuPuy, responded to this review
November 14, 2012
Thank you so much for your lovely review of the Maison Dupuy. Our hotel is a distinct mixture of history and luxury in the Vieux Carre district and designed to utilize the space and charm of the building. We're delighted that while staying with us you enjoyed the many wonderful amenities including dining at Le Meritage. We look forward to the opportunity to welcome you back again.
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Additional Information about Maison DuPuy

Also Known As:
Maison Dupuy New Orleans
Maison Dupuy Hotel New Orleans
Address: 1001 Toulouse Street, New Orleans, LA 70112
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotels in New Orleans
#47 Family Hotels in New Orleans
Price Range: $$
Hotel Class:3.5 star (3.5*)
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