We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disgusting Hotel, Scam Artist Owners” 1 of 5 stars
Review of Knight Inn New Orleans

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Knight Inn New Orleans to your Saves list
Knight Inn New Orleans
2.0 of 5 Motel   |   5801 Read Blvd, New Orleans, LA 70127 (Formerly Budget Lodge)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Plan Ahead and Save 15%
Ranked #141 of 156 Hotels in New Orleans
Los Angeles
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Disgusting Hotel, Scam Artist Owners”
1 of 5 stars Reviewed 1 week ago

I have travelled the world, including countries in Africa and Asia, and have stayed in hostels/motels priced at less than a $1 day. I have never stayed at a place as disgusting at Knights Inn New Orleans on Read. The building structure itself looks like it needs to be condemned, and I would even doubt that even the elevators are serviced regularly for safety standards. The carpets appear to be years old and unsanitary. The entire lobby was full of fumes of cheap cleaner.

I booked my room using Kayak with Orbitz serving as an intermediary. The hotel was rated as 2 stars, and based on this, judged that the hotel itself would provide the basic amenities such as clean towels, working light fixtures, and a sanitary room. We were not looking for anything fancy. When we got to our room, the key card access machine was coated in a strange brownish coating that was sticky to touch. When we entered the room, the lighting fixtures did not work and the entire room smelled of cigarettes despite requesting a non-smoking room. The sheets even had small ants crawling all over them. The towels were badly stained. We asked the front desk to fix the lighting upon leaving that day and they said they would take care of it. When we got back at around midnight, nothing in the room was improved.

In the evening time, this place is full of loitering drug addicts and other questionable people. There is no security whatsoever at this hotel. When we walked into the lobby, there were random guests and strangers smoking marijuana and doing drugs. There was no one on staff at the checkin counter. Immediately after seeing this, I called Orbitz to discuss canceling the remainder of our reservation considering that this Knights Inn misrepresented their property online. We did not sleep the whole night due to the fact that the beds were covered in insects, the room smelled of cigarettes, and that guests were loud and slamming doors all night long.

Knights Inn was unwilling to refund us the money we pre-paid for 4 nights, despite checking out early next morning! They claim they have a policy where if we stay the first night, that we are required to pay for the remainder of the stay. These people are a bunch of scam artists. They are luring in nonlocal customers online by misrepresenting their property and then turning around and refusing to refund the money already paid for services not used after seeing the quality and safety of the property after staying the first night.

After arguing with Orbitz all night long about having our money refunded, they finally agreed to cancel our reservation without penalty. However, these scam artists are now lying and claiming that we stayed the full 4 nights and that we are lying about checking out early the next morning. If we did stay here all those nights, why would we have a hotel bill for the Marriott for the last 3 of those nights?

Please do not stay here. The standards here are not of first world quality. There are plenty of other quality motels in the area of the same price range that are actually clean and of standard. These other motels also employ honest, hardworking people. I would recommend those instead. The people at this Knights Inn are liars and cheaters. I will be pursuing further complaints with Wyndham, Orbitz, Kayak, Knights Inn, Mastercard, and the Better Business Bureau to have my money refunded. I do not want them to get away with these adverse business practices on me or anyone else that is tricked into staying with them in the future.

Room Tip: just don't stay here
See more room tips
  • Stayed March 2015, traveled with family
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

21 reviews from our community

Traveler rating
    1
    4
    3
    4
    9
See reviews for
4
6
1
2
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Decatur, Georgia
1 review
2 of 5 stars Reviewed February 16, 2015

Checked in around 5 pm. Headed right out for a scheduled tour only to return to small Insects on toilet. No staff to deal problem. Front desk had a friend come and spray bug killer on and around commode. They gave us bleach in a spray bottle if we wanted the toilet cleaner. There was a lot of Paint on carpet. The room appeared to be in the middle of renovations. Drywall damage. Went through expedia. No comp for for bad experience nor an apooogy.

  • Stayed February 2015
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
1 review
1 of 5 stars Reviewed February 15, 2015

We stayed here only because we arrived in the New Orleans area late at night and didn't want to spend a lot of time looking for a place to stay...(boy were we sorry we didn't keep looking!!) Buyer beware - This place DOES NOT look like the pictures posted online! In actuality this OVER PRICED flea-bag of a motel or hotel or what ever it's called should be closed down!! OMG, don't these places have a corporate office or something that sends people out to do some sort of a periodic "quality" check?? Everything about this place was filthy, the floors weren't swept (anywhere that we could see), there were wads of kleenex on the elevator floor, the hallways smelled bad, there were dried dirty washcloths still hanging over our shower curtain obviously from the previous "tenants", the furniture in our room was broken down, shabby and I don't even want to know what those "stains" were all bout. The towels and bed linens were thin and worn, the bed mattress was very uncomfortable and the flimsy bed pillows were even worse (how can something so flat be so lumpy?). Their idea of a "breakfast area" was pitiful as were the food choices (oh, and did I mention the breakfast area was also filthy?), so instead of enjoying our free (LOL) complimentary breakfast we vacated the premises and couldn't get out of there fast enough.

Room Tip: Stay away - Do not choose a room here
See more room tips
  • Stayed February 2015, traveled as a couple
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Branosn, MO
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2015

We stayed here with a group, didn't feel like we could complain to the entire group. Room was crappy, roaches in bathroom, faucet dropped ALL night, toilet leaked causing toilet water to be ALL OVER THE FLOOR, beds are NOT queen beds as advertised, filthy!!!! This hotel should be condemed!!!!

  • Stayed January 2015
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, Alabama
1 review
1 of 5 stars Reviewed January 8, 2015

We stayed during the Sugar Bowl. I made my reservations online. By looking at the photos, the hotel looked clean and well kept. The photos were deceiving and we paid too much money to stay in a rundown dirty hotel (the price was elevated due to the Sugar Bowl event). The breakfast consisted of bread, cereal, and juice that you had to squeeze out from a plastic bottle (too dirty to eat or drink). I was very disappointed. I will NEVER stay there again!!!!

  • Stayed January 2015, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed January 2, 2015

We stayed at this hotel for three nights because we had no choice. It was during New Years Eve & the Sugar Bowl. It was very run down & not clean. The last two days we were there they had NO HOT WATER. They put a note under our door saying we would get a $25 credit. When we returned to our rooms on the last evening we were supposed to stay there was STILL NO HOT WATER. By this time there were other rooms available in the area so we decided to leave. We had to argue with the manager to not charge us for that night since it was after checkout time ( it was about 6 PM). So we were supposed to have two rooms for four nights & ended up staying three nights, with no hot water for two out of three nights. Terrible!

  • Stayed December 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbeville, Louisiana
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2014

Stayed 10/3-10/5/14 & 10/31-11/2/14 beds are comfy, friendly staff, safe environment, cold ac, nice view of city lights from balcony, popeyes , waffle house in walking distance , stores and gas nearby .They are in the process of renovating and some of the rooms have been renovated . The room we had was not, but for the price it was really nice no complaints. we loved our first stay here and the second stay was even better. Definitely our next stay . You will get a good nights rest with no problems.

Room Tip: stayed on 5th floor front room good view no noise
See more room tips
  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Knight Inn New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Knight Inn New Orleans

Address: 5801 Read Blvd, New Orleans, LA 70127 (Formerly Budget Lodge)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #141 of 156 Hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knight Inn New Orleans 2*
Number of rooms: 143
Official Description (provided by the hotel):
Our Hotel is conveniently located 7 miles from the Superdome, and 8 miles from the French Quarter and Mardi Gras (Downtown). Our seven-story hotel, offering an outdoor pool, and daily complimentary continental breakfast. Our clean and comfortable guest rooms feature high-speed Internet access, Our front desk is staffed 24 hours a day to better serve your needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Cheap Tickets, TripOnline SA, Odigeo and Tingo so you can book your Knight Inn New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Americas Best Value Hotel New Orleans

Owners: What's your side of the story?

If you own or manage Knight Inn New Orleans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.