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“Excellent hotel in great location” 5 of 5 stars
Review of Hyatt French Quarter

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Hyatt French Quarter
4.0 of 5 Hotel   |   800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel) (Central Business District)   |  
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Ranked #17 of 155 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
New York
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent hotel in great location”
5 of 5 stars Reviewed July 5, 2014

Stayed two nights at the hotel last week. The hotel is in a perfect location, close to everything in the French Quarter. The room is spacious and modern. We had a room facing the courtyard and is very quiet. The front desk staff is extremely friendly and helpful. The only problem we had is that it is not easy to find the elevator. When you get out of the room, there are corridors and Exit signs, but not all exit signs lead to the elevator. If you don't know your way well you may go in circles and end up back at your room. We are not the only ones with this problem; we saw others also having difficulty finding the elevators. I wish they had the Exit sign for the elevators marked differently from the other signs.

Room Tip: Rooms facing the courtyard are quieter.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,001 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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English first
Naples, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 4, 2014 via mobile

This place was exactly where you needed to be to party. With in walking distance of every bar you could imagine. If you are looking to throw a birthday party or bachelor or bachelorette party this is the location.

  • Stayed January 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed July 3, 2014

Oh wow. We loved 'Narlins' and loved this hotel. Great location on Bourbon right in the French Quarter and convenient walk to most places including the river front area. The hotel has valet parking which we used, very convenient f not a little expensive $42 per day, but we knew this 'up front' so the choice was ours to use or not. We did! Check in was a breeze, great room with an 'internal' view into the atrium, very peaceful. We had the buffet breakfast one morning, this was pretty good (not wow) and the hotel is also connected to the Hard Rock Cafe (you use your room key to open the door). Staff and concierge we all friendly and helpful. Overall very pleased with the stay, with a couple of minor niggles; no free wi-fi in rooms (free in public areas), car parking a little steep (but it is very convenient). If you're arriving in the evening, be aware that a number of surrounding roads are closed off to traffic but you can still get to the front door and valet parking. It might be something of a challenge for your GPS though!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 2, 2014

Love this place! For location, you can't ask for a better spot, it's in the middle of French Quarter, close to everything. The hotel is very well maintained, everything looks and feels new, the room is great and spacious, and the bed is really really comfortable. And the staffs are really friendly and helpful. Love it! :)
If I ever come back to New Orleans will definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 2, 2014

Our room was looking out on to a back street where I am sure was a brothel. Garbage truck came every day at 4am extremely noisy. For a Hyatt I thought the rooms were very ordinary. Staff were helpful especially the People in the bar and the restaurant. It was a good location right on Bourbon Street.

Room Tip: Make sure you get a room away from the back street, perhaps around near the pool area and courtyard...
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
334 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed July 2, 2014

Could not get a better location - step right out into the French Quarter. Rooms are generous in size - very well decked out - good bed etc etc. If you are facing the pool - which is in the middle of the building - like an open courtyard - it can get a bit noisy - but hey, if you are in New Orleans you should not be spending all your time in your room (well I guess that depends on your circumstances).
Good bar as well - good for people watching. Food average - so many good restaurants in New Orleans I would not bother to eat here.
Staff very friendly. I would stay here again for sure.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed July 2, 2014

My husband and I loved this hotel. It is very modern and clean and the rooms are spacious with a great layout. The closet is in other room where you can place your luggage and keep it out of your way. We had a balcony with a view of the Courtyard and it was very quiet. I always bring earplugs but in this hotel I never needed them. The beds were extremely comfortable and the bedding was soft and luxurious. I thought the curtains in the room were gorgeous.

The staff is fabulous! Each and very person we spoke to was very friendly and accommodating. On our last night there we walked in and the desk clerk said he remembered us from the night before but we sure didn't remember him. He told my husband how he was a completely different person. We were laughing so hard because we aren't young however we were on Bourbon Street after a wedding and I guess some of those drinks were made with Bacardi 151 and we didn't know it. I can't even imagine how we must have appeared to this young man.

I loved the fact that they had a create your own menu that you could get via room service or through the restaurant in the hotel. I am a vegetarian and they had a tofu option that was delicious. I also was able to order roasted sweet potatoes rather than deep fried hash browns, which I greatly appreciated because I don't eat fried food. I also liked being able to get eggs late in the evening.

We did get an opportunity to use the pool in the Courtyard, which we really liked. They have a bar out there and plenty of chairs and towels available. We really enjoyed this hotel and will be back.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt French Quarter

Address: 800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District , French Quarter
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#11 Business Hotel in New Orleans
#15 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt French Quarter 4*
Number of rooms: 254
Official Description (provided by the hotel):
The Hyatt French Quarter is a New Orleans luxury hotel located in the historic French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. This beautifully restored historic hotel offers 254 smoke-free guestrooms with expansive 12-foot ceilings, plush bedding, modern in-room amenities, and balconies that overlook the historic French Quarter, our gorgeously landscaped courtyards or New Orleans’ famous Bourbon Street. ... more   less 
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Also Known As:
Wyndham New Orleans
New Orleans Wyndham
Sonesta New Orleans
New Orleans Chateau Sonesta
New Orleans Sonesta

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