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“A lot of pros” 4 of 5 stars
Review of Hyatt French Quarter

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Hyatt French Quarter
4.0 of 5 Hotel   |   800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel) (Central Business District)   |  
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French Quarter Theater
Ranked #21 of 154 Hotels in New Orleans
Fortaleza, CE
Top Contributor
73 reviews 73 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
“A lot of pros”
4 of 5 stars Reviewed November 23, 2013 via mobile

Stayed 4 nights for business and fun.
PROS:
The room was large, clean and quiet. The bed, sheets and pillows were very, very comfortable. There was an empty fridge in the room ( nice touch although I'd prefer it had some itens inside).
Location was great too. Next to Hard Rock Cafe and Red Fish Grill, steps from Bourbon street and with entrances to Canal street and Iberville street.
Complimentary wi-fi at the lobby.
Nice hair salon at the Canal street entrance.
CONS:
Coffee amenities were the worst brand.
Powdered sugar (restaurant) where I had breakfast was crowded and the staff was very rude.

Overall, I would definitely stay there again.

Stayed November 2013, traveled as a couple
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693 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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English first
Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 20, 2013

Stayed 3 nights at this hotel. It was my first stay with a Hyatt hotel but definitely my favorite hotel in New Orleans so far (3rd visit). Was upgraded to a balcony room with 2 queen beds. The room was clean comfy and quiet. I left a list of items for house keeping and received them when I got back (slippers, robes, etc). Got the breakfast package which was pretty good. Worked out at the gym, which had ear phones and cool towels. I was able to print boarding pass at the business center. Locations was great too. Next to Felix, which has great reasonable priced food. All in all great stay. I would stay here again next time!

Stayed November 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irish Midlands
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 18, 2013

Stayed 4 nights with wife and 2 teenagers.

The hotel was very good in every aspect.

Our room was of a very generous size and, like everywhere in the hotel it was spotlessly clean. I liked the fact that there was a fridge in the room as it was nice to be able to have favourite cool drinks to hand.

The beds and pillows were very comfortable and our room (488) was very quiet.

The staff were more efficient than friendly but not so as to make one feel unwelcome. The parking attendants were exceptionally pleasant and helpful.

The bar was empty at night which is hardly surprising given all of the competition in the area.

The location of the hotel is great in terms of access to attractions and trams. It is only seconds from the famous Bourbon Street which was hugely disappointing. I thought Bourbon Street would be filled with jazz bars, quaint restaurants etc. It is a haven of dull sleaze and tiresome trash. Nearby Royal and Canal and Decatur streets are much more appealing.

We didn't eat in the hotel at all. We indulged in a few cocktails and although my wife had the same one each night the flavour and "punch" varied greatly.

Bar prices were reasonable for a hotel.

Overall it was a very satisfactory stay and I would have no hesitation in staying again.

The only significant negative was the in-room air conditioning which each time it kicked in did so with a huge slurping sound that woke us up a few times.

Otherwise, go to this very nice hotel and enjoy it.

Stayed November 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 14, 2013

Clean, updated, staff couldn't do enough for us, with recommendations,
directions, and amenities we wanted for our room. Within walking dis-
tance to streetcar and public transportation-cabs always available out
front. Quality restaurants nearby. Great stay as part of
a package deal from Southwest Airlines.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Placida, Florida
Top Contributor
86 reviews 86 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 10, 2013

This updated, cool hotel right on the edge of the French Quarter is perfect for a New Orleans getaway. You can pretty much walk to everything.
Rooms have very high ceilings and are well appointed - housekeeping is terrific!
They did have a corporate group there, but they didn't take over the place - we still felt very well cared for. Their bar, Batch, has a cool vibe...are a bit pricey...but it is a hotel. The pool is outdoors and not heated. They charge for internet in the rooms, but not in the lobby.

Room Tip: Rooms by the atrium are quiet...but you the risk of having a convention breakfast in the atrium...th...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 10, 2013 via mobile

We stayed in the Hyatt on Halloween for a last minute trip. The room was very large and comfortable. It had an extra sitting area, large bathroom and very comfortable furniture. In all was well designed to give a peaceful respite from the outside chaos. The staff was courteous and very knowledgeable, and responsive to our needs. Location was great if you are looking for a refined hotel in the French quarter. The building was older but the decor was modern and in excellent condition. It was a great stay

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albert, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 8, 2013

I stayed in this hotel for a conference. First time in NOLA. Short review/ conclusion: you pay for the location...Nothing extraordinary with this Hyatt chain hotel. But the location is absolutely perfect: close to everything in the core of the Easy. It seems that the rooms and bathrooms have been renovated but the finishings are not good (stains, lack of attention to details)... and I did not like the style ( but this is a personal opinion). Staff was friendly, average and nothing wrong. rooms were average clean and quiet. One comment: It is frustrating that in this times in you have to pay extra charge for internet access (not only Hyatt but many 'top brand' hotels still are doing that). It is funny; I was this week in a Super 8 located in Athabasca -a small town in northern Alberta- that gives you better rooms, free laptop, free Internet, free breakfast, free movies for less than a half the price ( and Northern Alberta is not a cheap place to stay or live). For sure, it is not at the French Quartier and Bourbon street. Bonne chance!

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt French Quarter

Address: 800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District , French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#20 Business Hotel in New Orleans
#28 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt French Quarter 4*
Number of rooms: 254
Official Description (provided by the hotel):
The Hyatt French Quarter is a New Orleans luxury hotel located in the historic French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. This beautifully restored historic hotel offers 254 smoke-free guestrooms with expansive 12-foot ceilings, plush bedding, modern in-room amenities, and balconies that overlook the historic French Quarter, our gorgeously landscaped courtyards or New Orleans’ famous Bourbon Street. ... more   less 
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Also Known As:
Wyndham New Orleans
New Orleans Wyndham
Sonesta New Orleans
New Orleans Chateau Sonesta
New Orleans Sonesta

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