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“Great hotel, great location” 5 of 5 stars
Review of Hyatt French Quarter

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Hyatt French Quarter
4.0 of 5 Hotel   |   800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel) (Central Business District)   |  
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Ranked #15 of 156 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
NH
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great hotel, great location”
5 of 5 stars Reviewed May 19, 2013

Great stay at the Hyatt FQ, just off Canal and Bourbon Streets. The staff was consistently friendly and professional. We had a room on the fourth floor with a balcony overlooking a lovely, quiet courtyard. The room was quiet and clean, the bed comfortable, and the bathroom was a generous size with Kohler fixtures and upscale toiletries. I particularly liked the cool grayish-lavender walls and color scheme in the rooms. Perfect location for exploring the French Quarter.

Room Tip: Request a balcony room overlooking the courtyard.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,042 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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Berkshire
Level Contributor
116 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 16, 2013 via mobile

Lovely hotel very close to the hustle and bustle of bourbon street. Our room (467) had a balcony with a Suntrap. Generous sized rooms and an above average sized bathroom. Entry key mechanism superior and effective. Only issue was that there were no handrails in the bath/shower and no place to hang used towels. Ask for a room overlooking the courtyard or pool to minimise disruption at night.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taos, New Mexico
Level Contributor
109 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 14, 2013

Amazing stay for 4 nights, Used a Diamond Suite upgrade to an oversize connector suite on the top floor over the pool. It was very quiet at night, great sleep! Steps from Bourbon St and so many great restaurants. (Bayonna, just around the corner on Dauphine for one)
Staff always there for any need, as well as a watchful security eye in the evening hours, much appreciated. Breakfast in "Powdered Sugar" is OK, free for diamond members. The bar had competitive prices and great service, just poor wine by the glass, Canvas really is bad.
Will return soon.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 10, 2013

Every single member of the staff went out of their way to make us feel welcome and comfortable. I come from working in the hospitality industry and I know first hand just how rare this is. The hotel was beautifully renovated, but the staff truly made this hotel extra special

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 9, 2013 via mobile

Stayed here for 2 nights in May. The guy on Reception (Bryant) was extremely helpful at check in, and room was quite comfortable. Room (twin queen beds) was not large, but comfortable. Average facilities provided, bathroom clean and fully functional. Good size room-safe in closet, excellent proximity to Canal and Bourbon Streets. Everything you want is within walking distance. If there was any complaint, it would be that the air conditioner intake was located right next to a bed, and was noisy every time it came on.

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 7, 2013

The Hyatt is on Iberville Street, one block off of Bourbon and one block off of Canal. The reason it is one of the best locations is its proximity to the river, many of the finest restaurants in town and a large number of music venues- while maintaining a good level of quiet and serenity. Bourbon Street has always been loud, dirty and raucous, and, as we get older, the street seems to get worse.

This is at least the third hotel in this building. They prior occupants have been ok, but the Hyatt Group has taken it to the next level. The first floor has a very nice lobby, an excellent coffee shop and a decent restaurant and bar. The rooms and their amenities have been substantially upgraded. We were lucky enough to have a king bed room with a walk-0ut balcony overlooking Iberville and Bourbon Streets The staff is attentive and friendly. Each time we requested our car from the garage, we had it in less than five minutes.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

Great location, quiet inside courtyard room.

The cafe leaves a lot to be desired. No refills on coffee at breakfast. Service was good one day and not so the next.

Loved being close to the action of the Quarter but still have quiet time. Close to trolley as hotel has multiple entrances on Canal as well. Would stay here again.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt French Quarter

Address: 800 Iberville Street, New Orleans, LA 70112 (Formerly Chateau Bourbon - A Wyndham Historic Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District , French Quarter
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#9 Business Hotel in New Orleans
#12 Family Hotel in New Orleans
#12 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt French Quarter 4*
Number of rooms: 254
Official Description (provided by the hotel):
The Hyatt French Quarter is a New Orleans luxury hotel located in the historic French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. This beautifully restored historic hotel offers 254 smoke-free guestrooms with expansive 12-foot ceilings, plush bedding, modern in-room amenities, and balconies that overlook the historic French Quarter, our gorgeously landscaped courtyards or New Orleans’ famous Bourbon Street. ... more   less 
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Also Known As:
Wyndham New Orleans
New Orleans Wyndham
Sonesta New Orleans
New Orleans Chateau Sonesta
New Orleans Sonesta

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