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“Love, love, loved my stay!” 5 of 5 stars
Review of Bourbon Orleans Hotel

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Bourbon Orleans Hotel
3.5 of 5 Hotel   |   717 Orleans St., New Orleans, LA 70116 (French Quarter)   |  
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Special Price
10% Off & Free WiFi
Ranked #8 of 153 Hotels in New Orleans
Cleveland, Ohio
1 review
“Love, love, loved my stay!”
5 of 5 stars Reviewed July 23, 2014

Thanks so much to James Jay for accommodating us and helping make our trip so enjoyable. I can't say enough good things about this hotel. Everyone from the front receptionists, to the concierge, to the housekeeping staff was friendly and very helpful. The rooms are immaculate and the hotel has everything you need. Thank you Bourbon Orleans Hotel, we had a fabulous stay!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, July 25, 2014
Dear Latasha S,

Thank you for your nice comments about our staff. I will be certain to let James Jay, Director of our reservations department know of your kind words. Please let all your friends and family in Cleveland know we are here for them!
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1,673 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (705)
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Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2014

This truly is an amazing hotel. Even though our stay was very short, we had a great time. The room is very nice and overlooked the pool. We didn't go in, but saw a few couples enjoying a little break from the crowds on Bourbon St. The bartender, Steven Lemley, makes a killer cocktail and is a lot of fun to talk to.

I highly recommend staying at this hotel, you will not have a bad night.

Room Tip: The rooms with a courtyard view are very nice and quiet.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, July 25, 2014
Dear Dano,

Thank you for staying with us at the Bourbon Orleans! I will be certain to share your comments with Steven, our mixologist in the Bourbon O Bar. Wish you were still here………I am ready for a Tiki Drink!
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1 review
4 of 5 stars Reviewed July 23, 2014

Really enjoyed my stay, but was disappointed with non complimentary breakfast. Also, the shower drainage was not good and the toilet didn't flush adequately. my wife and I waited for over an hour to get our car at check out. A personal suggestion would be to place "quiet please" signs in the hallways until at least 11am. All in all the staff was very friendly and accommodating. Loved the location and turn down service.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, July 25, 2014
Dear Carlos,

Thank you for staying with us this month. We are very proud of our friendly staff. We work hard to ensure everything is in working order in all guestrooms. I will be certain to follow up on your comments with engineering. Thank you again.
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

The Bourbon Orleans Hotel is simply amazing. I haven't even been home a week and I miss it already! From its friendly staff to its beautiful and clean rooms. It definitely is a must stay for anyone looking for a clean and comfortable hotel in the French Quarter. It's location is a plus as well. My daughter and I got up each morning and walked to our destination for the day.

The price was right too.

Thank for a fabulous time! We already are working on coming back real soon.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, July 23, 2014
Dear Tiffany W,

We miss you too! Our passion at the Bourbon Orleans Hotel is to “Provide the best in personal service for our guests who will always enjoy a fun, friendly, and authentic French Quarter experience”. Please let all your friends and family in Chicago know we are ready to welcome them to NOLA.
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Pasadena
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 22, 2014

Not only can you not beat the location, the staff, from the bellman to the front desk to the concierge to housekeeping, each and every one of them were helpful and kind. If I were to make another trip to NOLA, I wouldn't even look for another hotel. The Bourbon O is tops. Comfy beds, decent sized rooms and bathroom plus the petite balcony made our stay perfect.

Room Tip: If you stay on the Orleans side, either get a room on the inside or wear earplugs if noise bothers y...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, July 23, 2014
Dear Loveagoodvacation,

We love providing a great vacation experience! Please let all your friends and family in Pasadena know we are ready to welcome them to the Bourbon Orleans Hotel.
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Paris
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2014

We have stayed here several times. The rooms are ok sized, pool area and main areas are beautiful. We think they changed the beds and they aren't as comfortable and the fan in the bathroom is super annoying. WONDERFUL location though.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, July 23, 2014
Dear Lorelei52462,

Thank you for staying with us and for your loyalty to the Bourbon Orleans Hotel. Our location is the best of both worlds between Bourbon Street and Royal Street. As we like to say, we are an “Oasis in a sea of celebration!” Come back again soon and thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Arkansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

We spent our wedding anniversary at the Bourbon Orleans in a Bourbon Street Suite - what a fantastic experience! Ron, with client services, hooked us up with all kinds of fun outings, all within walking distance of the hotel, plus he arranged for a fresh bouquet of flowers to be delivered on our arrival, and coordinated with food and beverages to have our mini fridge stocked when we arrived. The staff and service are truly what set this hotel apart - everyone went out of their way to be sure we had anything and everything we needed, from directions to the best oyster places to bar drink recommendations that were fantastic. Even the staff in the restaurant learned our names and our likes/dislikes which made for marvelous meals. It's so nice to be greeted by name, have your drink brought within seconds to your table and lively conversation. This is THE hotel to come to for a truly one-of-a-kind Big Easy vacation.

Room Tip: The Bourbon Street rooms are luxurious, but they party late into the night here, so if you want to g...
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this review, July 23, 2014
Dear Roigal 87,

Thank you for staying with us for your anniversary. We thrive on special occasions and host 45 weddings annually in our historic ballroom. Please let all your family and friends in Arkansas know we are here for them. Hope to see you again soon!
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Additional Information about Bourbon Orleans Hotel

Address: 717 Orleans St., New Orleans, LA 70116
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in New Orleans
#8 Business Hotel in New Orleans
#8 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Official Description (provided by the hotel):
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 
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Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans

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