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“Great hotel in the French Quarter” 4 of 5 stars
Review of Bourbon Orleans Hotel

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Bourbon Orleans Hotel
3.5 of 5 Hotel   |   717 Orleans St., New Orleans, LA 70116 (French Quarter)   |  
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Ranked #6 of 153 hotels in New Orleans
Washington DC, District of Columbia
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Great hotel in the French Quarter”
4 of 5 stars Reviewed April 30, 2013

This is a fantastic hotel in a great location. I have stayed at 6 or 7 different hotels in NOLA and this one is my favorite. Shops, restaurants and bars are just a few steps away. The rooms were clean and large. We had the benefit of staying in a room overlooking the courtyard which also had a pull out couch.The bathroom had a very large counter and was a nice size for multiple people staying in the room. The staff was amazing. I did not encounter one employee that was not friendly (even at 5 AM when our scheduled cab to the airport didn't arrive and they quickly accommodated us by calling another cab). The breakfast looked and smelled delicious, and was reasonably priced for a hotel restaurant, although I did not get a chance to eat there. I also wish I had time to do the Haunted Tour of the hotel.

A couple of negatives - the beds have waterproof pads under the sheets and so it was extremely hot when sleeping (even with the A/C turned colder). We all kicked the covers off by morning because we weren't just hot, but sweating. I understand that they are trying to avoid spills ruining the mattresses, but higher quality pads would prevent guests from sweating. And the photos of the pool/courtyard overexaggerate it's size. The area is not as big in person as it looks in the pictures. This wasn't a huge deal but misleading!

Room Tip: Ask for a room overlooking the courtyard/pool to avoid the noise from the New Orleans streets.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (622)
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Corpus Christi, Texas
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 29, 2013

Location is about as good as it gets. The staff we encountered were friendly and hellpful. Our room was spacioius and clean. We did not utilize their restaurant, too many good places in the quarter. We did relax in the bar for a short visit and it was pretty quiet. What we were looking for at the time.

When we arrived a short wait for the room, about ten minutes to finalize inspection of the cleaning. The staff was apologetic and promptly informed us when the room was ready.

Room was clean, had a nice bathroom and modern television. Our view was to the courtyard. The room was quiet of street noise but you could hear folks walking down the hall etc. only occasionally, but not a problem.

We include this property in our short list of places to stay in the french quarter and this visit lived up to our expectations.

Room Tip: I like the inside rooms at the 3rd - 5th floor in the mid point of the building for the best view.
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2013

For our second visit to New Orleans for their French Quarter Jazz Festival (April 11-14, 2013), we decided to stay at a better hotel than we had found on our first visit. That first hotel has changed ownership, so I won't mention their name -- maybe they have fixed up the place -- but in any case we didn't want to stay there again. A search on Trip Advisor pointed us to the Bourbon Orleans.

The Bourbon Orleans is ideally situated for this festival (or probably any other French Quarter event), only two short blocks from Jackson Square, and Bourbon Street is only a few steps to the right when you walk out the lobby door. Despite its proximity to Bourbon Street -- which can be ridiculously noisy at night -- the room was delightfully quiet. Ours was on the fifth floor, facing the inner courtyard looking down to the pool.

As a base camp for for our exploration of the French Quarter Jazz Fest, we found it's central location to be ideal for a quick stop by our room to change clothes, etc. Everything was an easy walk from there.

The air conditioning in many hotels is often either noisy or set to blow air directly at you. We were very pleased with the air system in our room here. It was quiet, and unobtrusive -- never making cycling sounds, or disturbing us in any way. That, and a comfortable (if a bit firm) mattress, made for very restful nights.

With so many opportunities for food and drinks all over the Quarter, and all the vendors at the Festival, we didn't eat in the hotel at all. Their breakfast looked sumptuous (and expensive!), but we opted for The Old Coffee Pot around the corner, or picked up some pastries and fruit just down the block at Rouses Market (a great little grocery store with a good selection of beer and wine as well). Good coffee comes with the room.

Parking in the Quarter is impossible, so you must Valet. With taxes it is over $40 per day, but all the hotels charge something similar until you get outside of the district. They have a shuttle service to the airport, so you might factor in the parking charges if you are deciding whether to fly or drive.

The Bourbon Orleans may be one of the more expensive hotels in the Quarter, but we found it to be well worth the price for the quiet, clean, and well appointed room, as well as its perfect location. We will be back again for the FQJF, and will definitely book our room here.

Room Tip: Ask for a room that faces the courtyard. It will be much quieter than those facing the surrounding s...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2013

We visited New Orleans in 2011 and stayed at the Bourbon Orleans. We loved everything about the hotel and so decided it had to be the place to stay on our return. We were not disappointed. 'Nawlins' was really busy as the French Quarter Festival started on the second night of our stay, but the atmosphere was amazing.

If it is your first time in New Orleans and you are happy to pay a little more for the right hotel, the Bourbon Orleans is the place.

Room Tip: We had rooms overlooking the pool (inside of the hotel) on both of our stays and did not hear any no...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lanoka Harbor, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 25, 2013

The Bourbon Orleans is an excellent choice while staying in New Orleans. The hotel is situated in the middle of the French Quarter so it is extremely convenient and within easy walking distance of all parts of the Quarter. Rooms are comfortable with numerous amenities and the staff, especially, Ron, the hotel's concierge, are very helpful and knowledgeable of the area. A free drink at the hotel's beautiful bar on Bourbon Street was and added plus. We have enjoyed our stay here for the the 21 times we have visited this wonderful city!

Room Tip: Rooms located near or on Bourbon Street are a bit noisy, so if it is quiet you are looking for, I wo...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, CA
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 24, 2013

Being a first timer to the Big Easy, I spent many months researching hotels, restaurants, shopping and tour companies. Before deciding where to stay, I was looking specifically for the true Southern atmosphere and historical feeling of this fascinating and colorful city along with location, comfort and amenities in the French Quarter. I found all this and more at the Bourbon Orleans Hotel!
The location at Orleans and Bourbon Street can't be beat and EVERYTHING in the French Quarter was convenient and within easy walking distance. The staff was extremely friendly and helpful which made our stay especially enjoyable! I would like to mention a few hotel employees who really stood out and gave us five star customer service: Brahim at the front door/bellman greeted us with warmth and enthusiasm and gave us outstanding service and our waiter, Mark in the Roux hotel restaurant was outgoing, friendly, always smiling and added to our enjoyment of a delicious buffet breakfast each morning. Ron, the hotel concierge, was very knowledgeable, professional and personable and made great suggestions regarding activities, tours and restaurants. There were other hotel employees that were wonderful and attentive at the front desk, room maids, etc. and they all deserve five stars as well! : )
The hotel has a beautiful heated salt water pool set in the center court of the building which is great for relaxing with drinks or taking a refreshing swim. The rooms are decorated in a contemporary Queen Ann style, the beds were very comfortable and the hotel received a multi-million dollar major renovation in 2011. The lobby and ballroom (the oldest in the country) are opulent and tastefully decorated and take you to a time and place long ago......We did not see any ghosts during our stay, even though the Bourbon Orleans Hotel has a reputation for being the most haunted property in the French Quarter......Trust me, the rowdy crowds of partiers and the assortment of strange characters on Bourbon Street are much scarier! A great hotel for families, romantic couples, business people or singles traveling alone. We can't wait to return to the Bourbon Orleans Hotel to see more of this historical, unique, wonderfull, colorful, vibrant, diverse, totally COOL city!!

I would like to share some details that I think will be valuable info for the "savvy traveler".... It's OK, you can thank me later! : ) :

* Do NOT rent a car if staying in the French Quarter - parking is at a premium and is very pricey! There are many narrow one way streets and you will get stuck behind the horse drawn carriages and jaywalking tourists and drunks! Most tour companies offer door to door service which saves you time and aggravation trying to navigate a somewhat confusing city. Missing your reserved ahead tours and activities will totally ruin your fun.....

* If there is a specific restaurant or hotel you want to dine at or stay at while in town, make reservations well in advance, as there are constant activities like music festivals, conventions, trade shows and other activities that bring in large groups of visitors. The locals come out to party on the weekends in the French Quarter and the crowd is noticeably bigger and louder.

* There is a Rouse's Market (full service supermarket) about 1 1/2 blocks away on Royal Street
(A big plus especially for families traveling with small kids, very convenient location)

* Great boutiques, antique shopping, local artists, street musicians and performers on Royal Street

Room Tip: If you want the "Bourbon Street Experience" choose a room with a balcony so you can observ...
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotherham
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2013

A lovely hotel with lots of original features. Located in the middle of the French quarter but it has a serene and calm environment. The room (659) was located on the rear of the property with little view but is was quiet at night. Staff were friendly and helpful.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bourbon Orleans Hotel

Address: 717 Orleans St., New Orleans, LA 70116
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in New Orleans
#7 Family Hotel in New Orleans
#8 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bourbon Orleans Hotel 3.5*
Official Description (provided by the hotel):
Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more   less 
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Also Known As:
Hotel Bourbon Orleans
Wndham New Orleans

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