We arrived late at night after our travel agent had made a mess of our booking (see my review of the Maison Dupuy). The reception staff, who were excellent throughout our stay, upgraded us to King suites after they'd heard of the problems we'd encountered even though it was not of their making. The top floor rooms were of a good size, nicely furnished, clean and had a good view over the French Quarter towards the CBD. The beautiful lobby with its original chandeliers reflected the elegance of the Old South. Chris the night auditor besides being very helpful was also very informative concerning the history of the hotel and the Quarter. Nothing was too much trouble for Louis the parking valet and as for Caleb the bell captain, he was a laugh a minute, always cheerful. We didn't really want to leave to go on our caribbean cruise but the welcome we got on our return in order to spend a few more days before flying home, felt genuine. All of the staff we encountered were friendly and helpful but the cherry on the icing was the concierge Mr Ron. What a great asset he is to this hotel. Very helpful and his knowledge of the city is 2nd to none. Staying there was a home from home. Will definitely return without a doubt.
- Official Description (provided by the hotel):
- Discover a place where old world charm meets new world luxury. Nestled in the heart of the French Quarter, the Bourbon Orleans New Orleans Hotel features a rich history and opulent French styling reminiscent of the early 1800s. Its central New Orleans location, just steps away from the famed St. Louis Cathedral, means you're never far from the best the city has to offer-from upscale shopping on Royal Street, to the local artists and performers of Jackson Square, to all of the restaurants, galleries and nightlife in between. ... more less
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- Also Known As:
- Hotel Bourbon Orleans
- Wndham New Orleans