We have stayed at the Bourbon Orleans many times and have never been disappointed. The accommodations and staff are excellent. The staff goes out of their way to be friendly and helpful. On our most recent visit in October, our friend fell in front of the hotel and broke his hip. Some of the staff remained with us until the ambulance came. Our friend had surgery on his hip and was in the hospital a week. The staff always asked about him whenever they saw us and showed their concern. They went over and above their duties to help us with this situation. To us, the earmarks of an excellent facility are not only the physical aspects, but also the staff, and the Bourbon Orleans has both! We highly recommend the Bourbon Orleans to anyone visiting New Orleans.
Gordon and Kris Wilshire