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“Back again and even better!” 5 of 5 stars
Review of Bienville House

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Bienville House
3.0 of 5 Hotel   |   320 Decatur Street, New Orleans, LA 70130   |  
Hotel amenities
Ranked #40 of 153 Hotels in New Orleans
Naples, Florida, USA
Top Contributor
78 reviews 78 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
“Back again and even better!”
5 of 5 stars Reviewed February 25, 2011

This was my second time staying here with a group of people doing Katrina rebuilding. The staff couldn't have been nicer or more appreciative of our efforts. The hotel is small but lovely and has a nice restaurant onsite. Location at the edge of the French Quarter is walking distance to the riverside, great entertainment, and great food.

  • Stayed February 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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697 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2011

Things that were great about the hotel:
- Location - conveniently located on Decatur, but a few blocks from Jackson Square to drown out some of the noise
- Slept like a baby - didn't hear anything from adjoining rooms or the street (save the occasional cargo ship) - pretty amazing during Carnival season. I also didn't hear anything about me on the 4th floor, although my friend in the room next to me says he did hear things (rolling carts, people) above him. We were in room 369 and I didn't hear a thing.
- High ceilings in the hotel - didn't feel cramped at all
- Excellent water pressure in the shower & plenty of hot water
- The bed was SO comfortable

Things that were not so great:
- Breakfast was not so great - especially in Nola, where the food at all hours of the night & day is excellent. I think if I could find a comparable hotel for a bit less with no breakfast, that would be fine.
- We weren't visiting in the heat of summer, but we still ran the air a bit after a day of walking and it was sub-par. I think that, during July & August heat waves, the air unit might be a bit lacking. (But there is a pool to cool off in.)

Really, what made the hotel for me was the quiet nights and comfy beds. The fact that our room was pretty spacious was also a plus - many hotels in the quarter can be cramped (understandable, considering how old some of the properties are). After a couple days of parade watching, drinking, eating, and walking, this hotel was heaven.

  • Stayed February 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Raleigh
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 15, 2011

I really liked this hotel. At first, I wasn't sure because I had read some negative reviews on here but the price was really good and it seemed like a good location for us. I am glad we didn't change our minds. This place has a great location, it's just a few blocks from the craziness of Bourbon but far enough that you really can't hear it all night. Yes it's across from the fire house but it's more of an administrative station they don't run our of there all night. You can hear the boats at night on the river but that is kind of neat to me and it's rare that you hear them anyway. It's old so it's decorations are a little dated and it's just an old house so you need to get over that. The only major complaint was that it was difficult to regulate the temperature in our room. During the day it was always blazing hot and we had the heat off the whole time. The only minor issue we had was the breakfast....it's nothing fancy, continental at best but it was fine and it'll get you started on the day. The lady assisting was always a pleasure and the people at the desk were always handy with recommendations and advise, very helpful. The room itself was on the third floor facing the waterfront. It wasn't a great view but it was fine. This place really fitted our needs if you are looking to explore New Orleans and not really party all the time. It would definitely be worth staying here again.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lafayette, Louisiana
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 5, 2011

Bienville House in the French Quarter of New Orleans is owned by the Monteleone family who also have the Hotel Monteleone down the street; Bienville House is the cheaper alternative. Our first room was so cold, being that our stay was the first week of the coldest Frebruary I can remember ... that I asked we be moved despite an engineer "fixing" the problem. Two rooms later, we settled in to an adequate room for the price we paid. The continental breakfast downstairs could have been fresher and more imaginative, but the location on Decatur was good for walking the French Quarter and the staff was friendly. Still, I would someday like to stay at the Hotel Monteleone for the upscale experience.

  • Stayed February 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Coconut Creek, Florida
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 28, 2011

This hotel is charming, quaint and has all the comforts of home. The pool area is so exquisite. The location could not be more perfect, within walking distance of everything, but just far enough away from the noise. We stayed there just before Christmas and the lobby, although small had such a cozy feel and the hot chocolate served in the late afternoon was a real treat. Breakfast was however limited in selection. All the staff were extremely helfpful. The parking is extra and is expensive, but all hotels in big cities charge addtional due to space limitation, add it into you budget. We do however wish that they had two queen beds instead of two fulls which is just too small to share other than that we give the Bienville House an A+

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alto, New Mexico
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 27, 2011

Never have stayed here in our 20 or more trips to the Quarter, but would book with them again. Rooms are a great value during the week and go up on weekends. We got a good deal through Iprefer. Did not visit the restaurant, but it did not look very busy.

  • Stayed January 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Viginia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 24, 2011

I went to New Orleans for business a few weekends ago, and Bienville House was one of the only properties where rooms were available for around the federal per diem.

On the plus side, the rooms and service were fine, and the location is great. The value was okay considering what else was available.

On the minus side, it's an older property where the rooms have been refurbished fairly recently but some of the systems haven't been. For example, there's just one elevator and sometimes there's a wait. One morning the hot water had run out when I wanted to shower. The free food they put out in the morning isn't that great (there are some pretty good breakfast places within walking distance), and they charge for Internet.

I'd stay there again if they had a competitive rate, depending on what else was available.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in New Orleans
#34 Family Hotel in New Orleans
#37 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Official Description (provided by the hotel):
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans

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