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“Always a Pleasure” 5 of 5 stars
Review of Bienville House

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Bienville House
3.0 of 5 Hotel   |   320 Decatur Street, New Orleans, LA 70130   |  
Hotel amenities
Ranked #43 of 155 Hotels in New Orleans
Certificate of Excellence 2014
Basel, Switzerland
1 review
“Always a Pleasure”
5 of 5 stars Reviewed August 12, 2014

It’s always a pleasure tob e there.
The staff let’s you feel like being a part of their family.
We first came as Guest and now return as friends.
This year been my 5th time there during Mardi Gras and it’s still amazing.
When we arrive Miss Cynthia always welcomes us with a big hug coming straight from her heart.
She always introduces us to new staff members and tell them to take care for us (during Mardi Gras some members of our group sometimes need this Care Package *lol*).
What else to say to the Hotel….great place…perfect located to visit both, French Quarte ras well as Warehouse district.
Close to Canal, to the River, to Bourbon-Street and far enough not to have the trouble oft he really crowded places.
Hope I can return there many more times.
Greets from Switzerland

PS: If I rate "How clean is the Hotel" only with a 4 it's 'cause during Mardi-Gras everything is other than the rest of the year in NOLA...so pretty sure it's worthy a 5 when not MG-Time ;)

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, August 19, 2014
Thank you so much for your feedback! It sounds like you had a wonderful stay with us in New Orleans. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

Charming hotel in perfect location. We wanted to stay in the French Quarter but not in the heart of all the noise. This was perfect! Within walking distance of everything but not noisy. Staff was helpful and very pleasant. Rooms were clean and beautiful. Would recommend!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, August 19, 2014
We love hearing such wonderful feedback from our guests. Thank you so much for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

Beautiful hotel, great staff and perfect location! We stayed in a double balcony room with an incredible view of the landscaped courtyard and pool. Staff is 5star! For a historic hotel; this exceeded my expectations. Perfect boutique hotel that provides an oasis experience. Truly not a single negative.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, August 19, 2014
We are so glad you had such a great stay with us! We hope to see you again soon for another wonderful trip to New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broken Arrow, Oklahoma, United States
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 7, 2014

Thank you Ms Cynthia for a memorable trip! From the moment we arrived, Ms Cynthia greeted us and made us feel at home. She offered advice on things to do and places to eat. Super sweet and lovely woman! The hotel is clean, charming, comfortable and much more! The location is central so you are able to walk to the french quarter, canal street, bourbon street, the steam boats, the casino, and much more. The entire staff was charming and sweet. Wish we could remember each of their names so we could compliment them as well. Loved the room and the A/C was perfect, you don't have to mess with thermostats that reset when you leave the room. We were able to cool our room down in the evenings just as we like it. Love the Bienville and will definitely return. Thank you for a memorable 20th anniversary weekend getaway!

Room Tip: Central location, be sure to explore in all directions!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, August 11, 2014
We are so thrilled you had such a wonderful 20th anniversary trip with us at Bienville House! We love getting great feedback! Please come back and stay with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schertz, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

We just got back from a trip to New Orleans for our anniversary. Bienville House is a beautiful, quaint hotel with comfortable, well decorated rooms. We had a cute king room with a balcony overlooking the salt water pool and courtyard that was so pretty and peaceful. The location is perfect for exploring the city while having a 'retreat' to return to. It is walking distance from Bourbon Street, Canal Street, Cafe du Monde, and the river. It is also very easy to jump on the trolley to explore the rest of the city. The staff at the hotel was accommodating. Breakfast was continental with juices, coffee, tea and, pastries with the nicest breakfast staff! I highly recommend this beautiful historical location.

Room Tip: Romantic room, choose courtyard view. People watchers, choose street side.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, August 11, 2014
It sounds like you had the perfect anniversary trip! We hope to see you again soon for another great trip!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 5, 2014

I cannot say enough great things about this hotel. From the minute we checked in the staff was wonderful, friendly, attentive, helpful. Breakfast in the morning is definately a nice touch with many options for a continental breakfast. Pool/courtyard is smaller than you would think by looking at the photos but has a nice homey feel and we enjoyed overlooking it from our balcony and we also liked how you can use it at night as well. The hotel is a great location where you can walk to anywhere. No need for a car in this city plus parking is difficult and expensive everywhere so just opt out of one and walk everywhere. I would definately recommend and would stay there again

Room Tip: get a balcony courtyard room
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, August 11, 2014
Thank you so much for your positive review! We love receiving our customers feedback!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogalusa, Louisiana
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 5, 2014

this hotel is lovely! tucked away on decatur it is centrally located to anything you wanna do in the quarter. the staff was superfriendly housekeeping included. the rooms are styled old fashioned and the bathrooms were really big in comparison with room size. the sundecks were so pretty that we will definitely stay in a sundeck room next time. my husband and i love finding little gems like this in the city. definitely a romantic place too.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, August 11, 2014
We are so glad you had such a great stay!! Please come back and see us again soon for another great trip to New Orleans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#49 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Official Description (provided by the hotel):
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans

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