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“Great boutique hotel in NOLA” 5 of 5 stars
Review of Bienville House

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Bienville House
3.0 of 5 Hotel   |   320 Decatur Street, New Orleans, LA 70130   |  
Hotel amenities
Ranked #43 of 155 Hotels in New Orleans
Certificate of Excellence 2014
Wash.,D.C.
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great boutique hotel in NOLA”
5 of 5 stars Reviewed October 1, 2013

A co-worker recommended Bienville House for a long weekend and I am so glad they did.
The hotel is on the edge of the French Quarter, and is within walking distance of everything you want - Cafe Du Monde, Bourbon St, Natchez Steamboat, and many good restaurants. Its an older building but has been renovated and is well maintained and clean. Cynthia at the front desk was incredibly friendly and helpful, and she knew every guest by name it seemed. Thanks for all your help while we were there Cynthia! Great recommendations for lunch and dinner in the area.
Pool & small courtyard area is lovely.Try to get the balcony rooms overlooking the pool if you can. The rooms had the best black-out blinds to try and get some late afternoon naps in before dinner. The rooms were well appointed with comfortable beds and plenty of space in closets.
Plentiful continental breakfast was included with great coffee (to go if needed).
Overall, the hotel was in a great location, clean, with a comfy king 4-poster bed and friendly staff. What more do you want while in New Orleans?

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, October 2, 2013
We're so happy to hear of your wonderful stay with Bienville House. We hope to see you for a return visit soon!
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917 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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Bradford, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 26, 2013

my wife and I were making our 4th trip to new orleans and decided to give this place a try.The location looked to be sufficiently far enough away from Bourbon to guarantee a good nights sleep and we were right.Our room had a small balcony overlooking the pool and this was perfect for an al fresco early morning coffee.The room itself was well equipped and comfortable and we thought the prices were very reasonable.Breakfast was included in the rate and all the staff we encountered were very helpful.New Orleans in our view is a unique city and there's nowhere else like it in the USA,so the hotel location was important to us and this place is ideally located in a quieter part of the French Quarter.We're certain to return to New Orleans at some stage and would certainly consider staying here again

Room Tip: ask for a a room overlooking the internal courtyard and pool for a quieter stay
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, October 2, 2013
Thank you for the kind review! We're so happy you enjoyed your stay with and we would be more than happy if you chose to stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 25, 2013

Reasonably priced small hotel in a good location in the French Quarter. One of the best things about my stay was the very helpful staff-- good restaurant recommendations and helpful with questions and room needs. Nice room size and lovely pool area. While the continental breakfast is good, just a few blocks away is Cafe du Monde for great beignets which I had to taste more than once.... A friend was at a nearby, more expensive hotel and the room was smaller and not necessarily nicer than my Bienville room. Good value.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, October 2, 2013
Thank you for taking the time to write such a kind review of Bienville House! We hope to see you back in NOLA soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Georgia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 25, 2013

Bienville House is an amazing boutique hotel. We received emails prior to our arrival and after we returned home. The staff was helpful and very nice. We stayed in a balcony room facing the pool courtyard. It is truly a beautiful place with old world charm. The breakfast is strictly continental, however the coffee was great and the pastry was fine. The hotel is easy walking distance to all of the French Quarter attractions. Parking is $20.00/day and is off site. The staff instructed us to call the valet at least 20 minutes in advance for our car. Check-in and check-out were easy with no wait. I highly recommend Bienville House for an upscale, low key, New Orleans experience.

Room Tip: Balcony overlooking pool/courtyard
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, October 2, 2013
We are so pleased you enjoyed your stay with the Bienville House. Thank you for taking the time to write a review - we look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west palm beach, fl.
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 23, 2013

Just got back from 3 days in NO. We stayed at the Bienville House. It is a small boutique type hotel perfectly situated in the French Quarter. Clean and pleasant surroundings. They offer a free continental breakfast from 7 a.m. to 10 a.m. which was a nice touch. Good to be able to get up and get breakfast before heading out to walk the Quarters. They have a pool which is a nice touch. The room was ample and well furnished. They had just about everything you would need for a weekend stay. If you are into working out they have reciprocal privileges at a nearby hotel. But for us, walking the quarters each day was enough exercise. It was a fun trip.I would recommend this hotel to anyone!

Room Tip: We had room 415 which was very quiet
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, September 25, 2013
We are so happy you enjoyed your stay at Bienville House! Thank you for writing a review - we hope to see you back in NOLA soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2013

From our arrival the staff were very friendly and helpful. Miss Cynthia recommended Deanie's to us for delicious local dinner nearby. The room was beautiful - very clean and spacious with lots of French Quarter charm. Came with great wifi, complimentary water and coffee in the room and a basic breakfast of pastries downstairs. The pool area in the courtyard was pretty to sit outside in. Location was also great for wandering around the French Quarter. We would definitely recommend!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, September 25, 2013
Thank you for taking the time to write such a kind review about Bienville House! You're happy - we're happy! Please join us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheboygan Falls, Wisconsin
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 21, 2013

My wife and I stayed at the Bienville House for four nights on our first visit to NOLA. The staff was very nice, friendly and always had a smile. We had room 353 with a courtyard view. The room was beautiful and the bed comfortable. We didn't use it but it was nice to have the 4 cup coffee maker in the room, nice flat screen TV and close to the ice machine. The location was excellent. Easy walking distance to everything from antiques, French Market and restaurants. Our two favorites were Café du Monde and Johnny's Po-Boys. If we ever go back we would definitely stay here again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review, September 25, 2013
Glad to hear you and your wife had a great trip! We're so glad you stayed with us and we hope you will return soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#49 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Official Description (provided by the hotel):
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans

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