We had a late arrival, but had not problem finding or checking into the hotel. The front desk staff was so helpful, even telling us the best places to eat late night. We were pedestrian and the hotel was convenient to multiple eating establishments. The room faced a "back street" but it was clean and confortable. We ultimately were happy that we did not have one on the front because it was quiet at night. We asked questions at the desk every morning on directions and attractions and every one was spot on. The staff was friendly and efficient, and they made really helped us have a great taste of NOLA. We will stay there again.