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“Wish again there was something between average and very good” 3 of 5 stars
Review of St. Pierre

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St. Pierre
3.0 of 5 Hotel   |   911 Burgundy Street, French Quarter, New Orleans, LA 70116 (French Quarter)   |  
Hotel amenities
Ranked #107 of 154 Hotels in New Orleans
Top Contributor
121 reviews 121 reviews
20 hotel reviews
Reviews in 42 cities Reviews in 42 cities
73 helpful votes 73 helpful votes
“Wish again there was something between average and very good”
3 of 5 stars Reviewed July 22, 2014

Hotel is extremely old, but nicely updated. We had a huge room with two queen beds and very high ceilings.

Location is about 5 blocks off Bourbon Street so it is quiet and the walk isn't too far to get to "the street". About 20-25 minutes from the airport, but it is nice that New Orleans has instituted a law that a taxi ride from the airport to downtown, e.g. French Quarter, Warehouse District, etc is standardized at 33 dollars for one or two people. No chance of being "taken for a ride" by an unscrupulous cabbie. And the bus line for going downtown, the Garden District, Casino is only a block away.

In no particular order:

Check in, was fine. Ken was especially helpful. A nice young man.

Breakfast: Less than ordinary...same thing everyday and not many choices to boot. Menu; grits, cold cereal, bread or bagels, scrambled eggs and sausage patties, two kinds of honey, milk, and orange juice. Some/any type of variation would have been very welcome.

Pool, plunge pool may 15 feet by 8 feet. Glad no more than two guests ever wanted to use it.

Room, already spoke to it, but noticed that upkeep was definitely needed. Bathroom floor tiles were loose. They must have done some work in the bathroom because the floor by the toilet were covered with sheetrock debris and dust. Bed was comfortable. WiFi worked as advertised. Large armoire for clothing. There were large windows for plenty of light and they had heavy drapes to block out the heat.

Plusses..the staff. They were wonderful and attempted to be helpful even when they couldn't as it was out of their purview. Ken, Murphy, and the young ladies all were great.

Minuses...the room AC. It was non-existent for the first two nights. The maintenance guy attempted to help, but told me that this had been a problem for months and hotel had not done anything to fix it. Was offered relief in the terms of a different room, but it was very super small and dark with tiny, tiny windows. Asked for a fan, but none was forthcoming and then all of a sudden the AC kicked on and the room almost became too cold for the next nights. Very odd.

Would I stay again? Tough choice, perhaps but it probably is just a 50/50 proposition.

Room Tip: Make certain the AC works especially in the hot months.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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445 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
arkansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

The hotel was nice, ken was very helpful . We had to go down stairs and request toilet paper there was none in the room ended up with only 1 key cause one of them wouldn't work. My biggest complaint so far (because we are still here ) is parking the price is so expensive you can't afford to do anything else I mean 4 nights for 145.00 is a bit steep. Brenda from delight Arkansas

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zwolle,La
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

Our room was very small but quiet beautiful as was the surroundings .The location was walking distance to Everything and also close to the Quarter Deli which has amazing Hot sandwiches and again I was to express how polite Murphy was and made us feel rite at home.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 13, 2014

We have stayed at this hotel over the past 5 years (we skipped last year) during the Essence Fest. While this hotel is not a 5 star hotel it serves the purpose of sleeping, showering and hitting the parties. The lobby of the hotel had been remodel from when we were there last in 2012 that was a pleasant surprise, Troy in the lobby is AWESOME. The rooms are fairly clean, just wear and tear as you would expect from most older hotels in the French Quarters. We love having the courtyard portion of the hotel cornered off just for our family and friends, this way we do not have to worry about disturbing the other guests. Everything is pretty standard as i said, but they have started a hot breakfast (small but sufficient). I just wish they would put a small refrigerator w/freezer in every room. It would be nice to throw in a bottle of water to freeze and carry it with during the heat of the day. Housekeeping and one of the maintenance worker need to be replace with people who really want a job! The best thing about the hotel, we were able to stay as a group in the courtyard (well they did let one other family check into one of our rooms, but that's small potatoes when you look at the big picture) AND it is only a 5 minute walk to Bourbon St. No matter what you do, KEEP TROY!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

This hotel is just two blocks north or Bourbon st. which was a great location. The hotel itself very cute but rather confusing inside, thankfully a very nice employee carried our bags to our room. The parking is $36 a night, but we just parked on the street beside the hotel. The air conditioner worked great which was awesome for us because we like it cold to sleep.

Stayed June 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakima, Washington
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 3, 2014 via mobile

After an early arrival in the a.m. and leaving our luggage with assistance from Ken, asking for restaurant referrals from Murphy and Josh, to handling of maintenance issues by Richard, my husband and I appreciate the personable and helpful guest services provided by the staff. Our queen suite was roomy; however, the ineffective AC made sleeping conditions uncomfortable w/80 temp. Although the grits were very good, having the exact same breakfast choices 3 mornings in a row wasn't appealing at all.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 29, 2014

Just returned from our first vacation in New Orleans. After reviewing several hotels we chose St. Pierre based on location, cost, and reviews. We were hoping to get a renovated room upon arrival. When we did arrive we were told that the hotel was sold out and there were no newly renovated rooms available. To our surprise, our King Room was still great. We had a King size bed, refrigerator, air conditioning, ceiling fan, large closet, and nice size bathroom. Our room was clean and decorated very nice. It opened into the interior of the hotel and we had a balcony view. We traveled with another couple who did have an issue with the bed and air conditioning in their room. This was resolved very quickly by Troy. Parking is apparently a huge issue in NOLA. We didn't like the idea that our vehicle would be taken to an off site location for parking. Kevin took care of parking our vehicle for us and helped get our luggage to the hotel for us. He was very kind and gave us recommendations for restaurants and entertainment during our stay. /our vehicle was returned to us without incident.

We had the pleasure of meeting Jodi and Vicky (Director of Sales/Owner). These ladies have a great passion for seeing this hotel succeed. They are excited about the renovations and making sure that the St. Pierre Hotel meets everyone's expectations. This hotel has old New Orleans charm. The location is great. The hospitality is wonderful. If you are looking for "Holiday Inn" style - then you need to look else where. If you are looking for a place to feel safe and at home in New Orleans - this might just be the place for you. Thanks for making this a memorable for trip to NOLA!

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. Pierre

Address: 911 Burgundy Street, French Quarter, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #107 of 154 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — St. Pierre 3*
Number of rooms: 74
Official Description (provided by the hotel):
On the National Register of Historic Places, the Hotel St. Pierre, with its authentic French Colonial cottages dating back to the 1700's, embodies the architecture, romance, and ambiance of a bygone era. Contributing greatly to the hotel's charm is the relaxed atmosphere of this quiet residential section of the French Quarter. One would never guess its proximity to world class dining, culture, and the lively nightlife of Bourbon Street. Secluded lush tropical courtyards, balconies, pools, and fountains help make this the perfect spot for a family vacation, romantic escape, or storybook wedding, as well as for incentive trips, reunions, and family vacations. Valet parking available for $32.95 plus tax per vehicle per night. ... more   less 
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Also Known As:
St. Pierre Hotel New Orleans
St Pierre New Orleans

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