We booked this room well in advance because I saw it on a site and the photos made it look very quaint and charming. We booked a Deluxe room, paying extra, thinking that there would be more space, a nicer room, etc. The site said it would have either a balcony or would open onto the courtyard. Our room ended up being in a corner where the stairs led to the upper floor, so we had no balcony, unless you counted the top of the stairs. We also had no idea we would have to drag all our lugggage up the stairs by ourselves, but that was not a big issue. The big issue was the condition of the "deluxe" room. There was not room to walk around the beds, much less put suitcases. The carpet was dirty and worn and the floor was not level. Also our air conditioner/heater did not work. We stayed in November and arrived late the first evenening. There was no parking, so we put our suitcases in the room and went to park the car and didn't check to see if the heater worked. It was November, and the temperature dropped into the 40's that night. With no heat in the room we froze! The next morning we went to the desk and the person there said that they would send someone to check it out, that it could just be that the remote needed a battery. We were gone until mid afternoon and when we returned the weather was very warm. We tried the air conditioner and it still did not work-not even the fan! We returned to the front desk and were told that the maintenance guy was gone for the day. Other things to be noted, but that didn't bother us as much were that the television did not work and the pool was out of service. I hear that this hotel is getting a face lift and maybe in the future will have regained some of the charm it originally had. On a positive note, when I contacted the manager the following week, she offered a free night's stay.
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- Also Known As:
- St. Pierre Hotel New Orleans
- St Pierre New Orleans