I stayed for 5 nights in this "boutique" hotel that claims to be a "beautifully restored hotel" that gives "a feeling of being home away from home". Arriving late at night I was directed to a shoebox-size cubicle in a corridor on the ground floor. The next day after complaining about the room I was transferred to a slightly larger corridor room on the third floor, the price being doubled due to the fact that a jazz festival was taking place! The last two nights I was upgraded to a room with a balcony view of the back of the Royal Sonesta Hotel where I was entertained with the sounds of the garbage trucks at 2AM.
During the stay in the balcony room there was a downpour of rain which came through the ceiling onto the bed and side table. The staff did not seem to be especially purturbed and when I asked for an umbrella, I was told that the one and only umbrella the hotel owned had not been returned since it went missing several weeks earlier.
Breakfast was a serve yourself affair that was lackluster with nothing to recommend it. Needless-to-say I would not recommend this hotel to anyone. The one and only positive note is that it is in the heart of the French Quarter.
- Official Description (provided by the hotel):
- Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel’s location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Café du Monde, the French Market, House of Blues, and Pat O’ Brien’s, which are all located within only one-half mile of this French Quarter gem! This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River. Our contemporary guest rooms and suites are complete with:-LCD flat screen TVs-Ebony stained hardwood floors-Wireless internet in guest rooms and public areas-300 thread-count linens & duvet covers-IPOD docking stations-All-marble bathrooms with standing showersOur French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area or the historic French Quarter. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world! ... more less
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- Also Known As:
- Ste Helene Hotel
- Hotel Ste Helene