We had an inner room here and were not all that impressed. We paid an effective 160 a night after all the extra fees were applied and feel like we could have gotten a much better value elsewhere. The noises outside the hotel (traffic etc...) were not audible to our delight, but the noise inside the hotel was VERY audible in our room. We could even hear the receptionist answering the phone.
I will say that all but one staff member was excellent, polite and helpful. The only one that was not was the cleaning lady who never said hello, to you or back to you, and never smiled, she was actually a bit scary.
The bathroom also left a lot to be desired, there were these odd yellow stains on the marble next to the toilet, my husband assured me urine cannot do that but that is exactly what it looked like. The coffee at breakfast was good but other then the individualy packaged cereal everything else was fairly stale, and there was not much else, no cooked food at all.
Location was the highlight for us, we were able to do everything we wanted without renting a car, and the dozens of resturants within a two minute walk made the trip worth it.
- Also Known As:
- Ste Helene Hotel
- Hotel Ste Helene
- Official Description (provided by the hotel):
- Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel’s location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Café du Monde, the French Market, House of Blues, and Pat O’ Brien’s, which are all located within only one-half mile of this French Quarter gem! This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River. Our contemporary guest rooms and suites are complete with:-LCD flat screen TVs-Ebony stained hardwood floors-Wireless internet in guest rooms and public areas-300 thread-count linens & duvet covers-IPOD docking stations-All-marble bathrooms with standing showersOur French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area or the historic French Quarter. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world! ... more less
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