We live only 45 miles NO so my husband and I often drive over and stay a night for a little getaway. We have stayed in many hotels in the quarter and were looking forward to staying at this hotel. The St. Helene has stood closed since Katrina (hurricane) and we were excited to see it being renovated and then opened. We stayed there the Sunday before Labor day and after our visit, we would would rank this hotel somewhere in the middle compared to the other hotels we've stayed at. Actually, it would take only adding a few small details and amenities to make this Boutique hotel one that would we would visit again.
First the PROS:
It is in a prime location. Just blocks from Jackson Square, it's in the center of the tourist district. The lack of parking doesn't really matter since there are places right across the road. Yes it's expensive, but almost all overnight parking is in the Quarter. No hotel offers free parking. The architecture is classic New Orleans. This is old historical building that gives you a glimpse of how these buildings are laid out with the narrow long hallways and the beautiful courtyards that are like a surprise in the middle of the buildings. The linens were white and fresh & clean. The TV is a nice big flat screen (not all boutique Quarter hotels have this). The sink is separate from the shower area which I always like for the sake of putting on makeup. We did book a Balcony room and the balcony was really niceand big, facing the street, with a table and 2 chairs. There is a nice size pool. The staff was friendly and helpful.
Things that were missing from the room that could add a lot: Hotel Information. There was nothing to give you any info about the room, the numbers you need, where the ice machine was, etc. There was supposed to be free Internet, but it required a name and password. I didn't discover this until the early morning when I needed it, and couldn't call down because... And this is another thing... The phone didn't work. A mini fridge would be a helpful addition to the room also. I always like to have a diet coke in the early morning, and even packing it in ice the night before, it was luke warm in the morning. A lamp beside the chair in the room would be nice for reading. Lighting is scarce in the room. The elevator wasn't working and I was thankful we were only on the 2nd floor.
Bottom line: we paid a premium price for a room with a balcony, (and prices were higher in town because of labor day) but it felt like we over paid for what we actually got and experienced. Would we stay again, yes, if we got a super good price. I would definitely bring an ice chest if that happened and get the Internet information before I got to the room. If you are staying only one or two nights in the Quarter, then this is not a bad place to stay, especially if you won't be spending a lot of time in your room. If you are staying longer and looking forward to lounging in your room- you won't be comfortable here unless it's cooler weather so you can sit on the balcony.
- Official Description (provided by the hotel):
- Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel’s location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Café du Monde, the French Market, House of Blues, and Pat O’ Brien’s, which are all located within only one-half mile of this French Quarter gem! This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River. Our contemporary guest rooms and suites are complete with:-LCD flat screen TVs-Ebony stained hardwood floors-Wireless internet in guest rooms and public areas-300 thread-count linens & duvet covers-IPOD docking stations-All-marble bathrooms with standing showersOur French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area or the historic French Quarter. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world! ... more less
- Reservation Options:
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- Also Known As:
- Ste Helene Hotel
- Hotel Ste Helene