Im comfortable with any hotel-hostel under any circumstance, but I was staying with my girlfriend who has certain standards regarding hotels. I'll try to go through most of the "bad" things people keep mentioning:
- Check in: I arrived early (9:00 am) and even though check in is not until 4pm, my room was ready. There was only one person before me, then Tyra found my reservation through Priceline in 5 seconds and handed me my keys, tours brochures and a map of the city. I guess I was lucky and didn't have a problem with the reservation through a third party like others pointed.
-Room: My room was 534, all the way at the end. Big enough for two, definitely dated but at least clean. Bed was really old, you can tell the mattress hasn't being changed in forever as it was completely uneven. We had warm water in the mornings, hot water at night, so by the second day, I opted to take my showers at night and didn't have an issue with it. A/C was working fine, also the wi-fi.
-Cleaning crew: We put our Do not Disturb sign throughout the weekend, but every morning when I would leave for breakfast there was a nice lady cleaning the other rooms, I asked her for towels twice, and she handed them me to me right away. I can't say more about it.
-Elevators: There's only one, we stayed the weekend of Voodoo Fest, and it was booked to the max, but we never had to wait for the elevator for over 3-5 min. It's really not a big deal, unless you need your personal elevator.
Didn't use valet or the pool, but I went upstairs, and it looked tiny but clean.
The only complain I have and it could actually define if we stay there again is the fact that on the 3rd day as I was getting out of the shower my girlfriend started freaking out cause there was a roach in the room. Needless to say, I killed it, but I knew that was it for her. As others noticed, there was a lot of ants in my room too. I went downstairs and supposedly someone went upstairs and "sprayed" the room but I was leaving for the festival so I don't know if they did. luckily we didn't find another roach, but the ants remained, not being an issue though.
Overall, I personally would stay there again but only if I'm bringing the guys for a weekend in New Orleans, as we are guys and I guess we can deal with a bug or a dated room. for the price you are getting an excellent location right in the middle of everywhere. Get out and to the left the french quarter, to the right the garden district, right across from a 24 hours convenience store, a block away from Bourbon St.
I felt like this hotel really tries to at least satisfy the minimum requirements to make you have a pleasant stay, but come on...pest control could be a lot of help to avoid having a girlfriend like mine that hates roaches probably not wanting to stay there again. Eventually if they invest a little in better beds, and a lil bit of updating...they will be awesome and better than a chain.
- Official Description (provided by the hotel):
- The new Cotton Exchange Hotel French Quarter/Downtown Area is located just 1 block from Bourbon Street and the French Quarter and within easy walking distance to the Superdome, New Orleans Arena, and other local attractions. The lobby, which features French impressionist paintings gives immediate access to the Greatroom. The elevator gives easy access to the guestrooms; meeting facilities, which include the Degas Ballroom and the garden rooftop pool. Vending machines available on all floors. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Cheap Tickets, Priceline, Otel, Olotels, EasyToBook, Venere and Tingo so you can book your Cotton Exchange Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.