We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 150 New Orleans hotels

Cotton Exchange Hotel: Traveler Reviews

2.0 of 5
221 Carondelet, New Orleans, LA 70130 (Central Business District)
Hotel amenities
Cotton Exchange Hotel
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Hotels.com Expedia.com
and 9 more sites!
43%
Ranked #112 of 150 hotels in New Orleans
Write a Review

442 reviews from our community

Traveler rating
    71
    88
    116
    80
    87
See reviews for
Families
49
 
Couples
122
 
Solo
25
 
Business
59
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Malmo, Sweden
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good budged option”
3 of 5 stars Reviewed October 23, 2012

I think it´s fair to recognize this hotel for what it is: a budget option with a similar location to the big hotels but 1/3 of the price. I stayed here five nights after first staying at Le Pavillion. Obviously the comfort and the service is not comparable, but the location is about the same. My room (416) was fairly big. The hot water was lukewarm at its best, but it was not really a problem. The staff was helpful and friendly, especially Tahirah. The hotel was very well located opposite to a 24h convenient store and there were plenty of options for breakfast in the neighbourhood.

My only real complaints is that there were quite a few ants in my room, and that when I accidentally poured roothbeer on my cover, it was removed by housekeeping and not replaced, so I had to sleep in bedsheets only. The aircon was working, so it was a bit on the chilly side.

I think this is a buisness run by honest people trying to make an honest living, and I appreciate promoting local initiative rather than Hilton or Marriot.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Reslusen about Cotton Exchange Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Exceeded my expectations”
3 of 5 stars Reviewed October 22, 2012

I stayed for twon nights and was happy with the room and very happy with the location. I was concerned because of all of the negative reviews I had read but was pleasantly suprised. The room was clean, there was hot water for the shower, and the location is great. I will stay at The Cotton Exchange again.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask CJDittes about Cotton Exchange Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Cold showers”
2 of 5 stars Reviewed October 19, 2012

I stayed here for 5 days and had a cold shower 4 out of the 5 days. I'm not sure how I got lucky the 1 time I did.

The hotel is not bad if you are super low maintenance. Don't expect housekeeeping to make the bed. You will get wash cloth sized towels and super thin sheets.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by Hockeyprincess67 for New Orleans
Ask Hockeyprincess67 about Cotton Exchange Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Orleans hotels

Country Inn & Suites New Orleans
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d498233?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Le Marais
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d123519?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Bourbon Orleans Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d89050?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Omni Royal Orleans
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d89115?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Royal Sonesta Hotel New Orleans
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d93034?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“Worst hotel I have ever been”
1 of 5 stars Reviewed October 17, 2012

This the first time that I have stayed in an hotel where the bed was not made, room was dirty, but bathroom was cleaned up, suggesting sheer negligence on behalf of housekeeping and management. The toilet was making a loud noise too, which was not there for the first 2 days. When I asked the guy at the front desk, Charles Jupiter, to get the room made, his grand solution was "we will give you the sheets and you do it yourself". The service here is dismal, and no constructive solution was proposed. I strongly recommend people from not wasting their money here. Moreover, the rooms are dingy, dark and the corridors are smelly. BTW, I am still waiting for the sheets...

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask HealthyBrains about Cotton Exchange Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmyra, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Nice staff, clean room, safe, convenient location”
5 of 5 stars Reviewed October 8, 2012

I look forward to returning to the Cotton Exchange Hotel. The staff are very friendly and Tahira and the other front desk folks were very helpful. I came for a convention and had a nice walk to the convention center every day. The location is great and in a safe neighborhood and it's an interesting old building. I read a couple of negative reviews before coming, but my experience was different than that of those visitors. My room was clean and recently renovated and I did not notice the elevator being slow. There must be strong word of mouth knowledge about this nice, friendly affordable hotel, because it seemed to be nearly full. I highly recommend The Cotton Exchange.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask OldFlu about Cotton Exchange Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Cotton Exchange Hotel
Check-in Check-in Check-out Check-out
 
 
Super 8 - New Orleans
Great value on a similar hotel
New Orleans, LA
4 of 5 stars 373 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New Orleans
Trendy
La Quinta Inn & Suites New Orleans French Quarter
La Quinta Inn & Suites New Orlea... 4.0 of 5 stars 443 reviews
Romantic
Omni Royal Orleans
Omni Royal Orleans 4.5 of 5 stars 1,110 reviews
Luxury
Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orl... 4.0 of 5 stars 1,083 reviews
Good for business
Dauphine Orleans Hotel
Dauphine Orleans Hotel 4.0 of 5 stars 894 reviews
Show Prices ABS:HotelCheckRates-d93218?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d89115?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d223408?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111969?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these New Orleans hotels
St. James Hotel 3.5 of 5 stars 32 reviews The Pelham 3.5 of 5 stars 138 reviews Ambassador Hotel 3.0 of 5 stars 194 reviews Quality Inn & Suites Downtown 4.5 of 5 stars 528 reviews
Show Prices ABS:HotelCheckRates-d93146?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d89152?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93247?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d235216?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 150 hotels in New Orleans, ranked by popularity

Been to Cotton Exchange Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Cotton Exchange Hotel

Address: 221 Carondelet, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Fitness Center Free High-Speed Internet Swimming Pool Wheelchair access
Hotel Style:
Ranked #112 of 150 hotels in New Orleans
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The new Cotton Exchange Hotel French Quarter/Downtown Area is located just 1 block from Bourbon Street and the French Quarter and within easy walking distance to the Superdome, New Orleans Arena, and other local attractions. The lobby, which features French impressionist paintings gives immediate access to the Greatroom. The elevator gives easy access to the guestrooms; meeting facilities, which include the Degas Ballroom and the garden rooftop pool. Vending machines available on all floors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Cheap Tickets, Priceline, Venere, Olotels, EasyToBook, Otel, HotelsClick and Tingo so you can book your Cotton Exchange Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Cotton Exchange Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Cotton Exchange Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices