We arrived over four hours early, but we were allowed to leave our luggage at the resort while our unit was being readied. Paul, the manager, suggested that we visit Deanie's Seafood for lunch. It was very close to the resort and was quite reasonable. After spending a little time discovering other French Quarter points of interests (all of which are within walking distance), we returned to the resort, still about an hour early. We were presented with our room keys and went straight to our townhouse. We entered the lovely courtyard as Pepe helped with the luggage during a downpour and showed us which unit was ours. We were very pleasantly surprised when we saw the house's exterior. The inside was very nice, too, although the bathroom sink is chipped, one of the mirrored closet doors is cracked at the bottom, the other closet door is not on a track, and the night stand has stains/water marks. Still, the unit was clean. I loved the raised ceiling in the bedroom and all of the New Orleans-themed artwork throughout the house. There was even a piano! We were not able to pick up WiFi in the townhouse and had to go out to the courtyard to connect to it.
At first we thought that the manager, Paul, was less than friendly, but we were wrong. Paul was very accommodating and kind toward us. He, Jolene, and Cliff went out of their ways to welcome us and help us with anything we needed-- including pointing us toward restaurants where the locals eat. At every other resort at which we've stayed, housekeeping came in once (or not at all) during the week unless there was a problem. Jolene was there nearly every day, not only keeping everything tidy, but answering our many, many questions. Paul arranged for Pepe's taxi to pick us up well after check-out time (as our flight did not leave until after four) and offered to keep our bags at the resort should we wish to visit the Quarter one final day, but we decided to stay by the pool instead.
We'd certainly stay at Chateau Orleans again. In fact, we didn't want to leave!
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- Also Known As:
- Chateau Orleans Hotel New Orleans
- Chateau Orleans New