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New Orleans Downtown Marriott at the Convention Center: Traveler Reviews

3.5 of 5
859 Convention Center Blvd, New Orleans, LA 70130
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New Orleans Downtown Marriott at the Convention Center
Ranked #39 of 150 hotels in New Orleans
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264 reviews from our community

    Trip type
Traveler rating
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    107
    34
    18
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Date Rating
Southern California
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Convenient to Convention Center”
4 of 5 stars Reviewed November 15, 2012

I stayed at the New Orleans Convention Center Marriott recently while attending a convention at the nearby Morial Convention Center. For the most part, the hotel's service and facilities were good and I’d stay there again.
My room was nice; I was assigned a room that’s sometimes used for mobility impaired guests, so it was a bit larger than some other rooms. My Marriott Elite status was noted and I received my requested king bed. The room was clean and the housekeeping staff did a fine job keeping it that way.
The staff members in the lobby were helpful with information about restaurants around town. Note to the food and beverage manager: restaurant service could be slow, as I found twice when entertaining clients at lunch. In addition, the bartender in the hotel bar poured a fairly consistent short shot. I mentioned this to my friend, and he said he’d seen her do it with other patrons.
There was a charge for internet, unfortunately par for the course at hotels such as this. I didn’t have time to check out the fitness facilities, so I can’t comment on them.
So, the hotel facilities and service were good, but the restaurant and bar service could use some work. In general, a good place to stay if you’re attending a convention.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask socalsteve19 about New Orleans Downtown Marriott at the Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anderson, South Carolina, United States
1 review
“Exemplary concierge service”
5 of 5 stars Reviewed November 12, 2012

The hotel was great, centrally located to the convention center. But what really made the visit stand out for me was our concierge. She set us up to have a wonderful time seeing the city, enjoying the nightlife and sampling the local flavors. My enjoyment of the trip was intricately linked to our concierge's hard work. When you're here get Rhoda Martinez to hook you up

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Deandra C about New Orleans Downtown Marriott at the Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sellersburg, Indiana
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
“Great Marriott Hotel”
5 of 5 stars Reviewed November 11, 2012

The hotel was conveniently located to everything that you would care to see in New Orleans. The hotel itself was clean and nicely appointed, the staff were friendly and professional. The staff made you fee welcome and actually went beyond status quo to always being excellent.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Colorado
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Close to convention”
3 of 5 stars Reviewed November 11, 2012

Nice place.could not get into pool with our key for some reason. It's clean and people are nice. We reserved a king and wound up with 2 double beds and they couldn't make it happen. Would try again if we came back.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Saint Louis, Missouri
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“STAFF made the stay great!”
4 of 5 stars Reviewed November 9, 2012

The property is a typical Marriott convention center type property. Rooms were neat and clean, property was beautifully decorated, etc. Walk out the front door, right into the convention center, VERY CONVENIENT!

The ONE thing that made the stay was the staff. Bellmen, valet, desk, restaurant even housekeeping.... all were TOP NOTCH! Smiling faces, no "attitudes", always made me feel like I was the only guest at the hotel. Mike and Jeff from the bell staff were the stand out employees over our 10 day stay. They were always right on top of our requests, remembered names, had the car pulled around as soon as they saw us, etc. ALL of the front of house were good, I just happen to remember these guys names.

Breakfast was typically overpriced for this type of property, around $20 for a breakfast buffet, but the food was good. The cooks that made cook to order items were very nice.

RECOMMENDED!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GadgetMedic about New Orleans Downtown Marriott at the Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about New Orleans Downtown Marriott at the Convention Center

Also Known As:
Marriott Hotel
Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Address: 859 Convention Center Blvd, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotels in New Orleans
#28 Business Hotels in New Orleans
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Discover a riverfront New Orleans Hotel in the energetic Arts District, minutes away from the area’s top attractions such as the French Quarter, Harrah’s Casino, Cruise Port and a multitude of dining & entertainment options. Housed in a renovated 19th century cotton mill, the Marriott hotel in New Orleans near the convention center boasts over 300 spacious rooms & suites, offering guests a refreshing night of rest. Experience an abundance of New Orleans convention hotel amenities including a fitness center, Starbucks Coffee Shop, business center and rooftop swimming pool. Indulge in regional Creole cuisine at Wolfe’s in the Warehouse, or unwind in the Wine Bar with your favorite cocktail. With over 25,000 square feet of flexible function space, this innovative New Orleans convention center hotel is ideal for both intimate gatherings & large corporate events. Plan your next stay at the Marriott, a premier hotel near the New Orleans convention center featuring impeccable service in a welcoming atmosphere. ... more   less 
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