I booked a room here several weeks in advance by telephone and even called a week prior to my arrival to confirm. When I got there, the clerk had no record and the hotel was fully booked. When I asked to speak to the manager, the most shockingly rude woman I have ever spoken to told me to get lost, and denied that I'd ever made the reservation. When I told her I had given a credit card number, she shrugged and said "I must not have been available when they tried to confirm." Unbelievable. I have experienced mix-ups in hotels before, but never have I been subjected to such rudeness or gratuituous hostility. STay away from this place.
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