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“Cheaper hotel 10 min from French Quarter” 4 of 5 stars
Review of Holiday Inn Express New Orleans East

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Holiday Inn Express New Orleans East
2.5 of 5 Hotel   |   7049 Bullard Ave, New Orleans, LA 70128   |  
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Ranked #107 of 155 Hotels in New Orleans
Chicago, Illinois
Top Contributor
53 reviews 53 reviews
5 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
“Cheaper hotel 10 min from French Quarter”
4 of 5 stars Reviewed 6 days ago NEW

I have mixed feelings about this place.....
We stayed during the weekend (may17)....
Compared to the French Quarter, this was cheaper....it had parking and a decent breakfast. ...that being said.....the front desk help......ewww......so not helpful and friendly.....it was like pulling teeth to get assistance for a cab....some of us don't want to drive I-10 drunk....i also think they has an issue with me using the printer and computer for more than 10 minutes..it is posted that you have a 30 minute limit....and honestly I don't think that I was more than 15 or 20 minutes..i had to print up tickets and directions.
The rooms themselves were ok....the bathroom needs updating....the bed was nice and comfortable.

Stayed May 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review, 4 days ago
Dear Rid1972,

Thank you so much for taking the time to complete our review. I would love the opportunity to furhter discuss your experience with us. Please feel free to contact me at hiexno_gm@myhhotels.com so I can provide additional assistance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    30
    44
    17
    6
    8
See reviews for
29
27
6
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, Texas, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

I arrived at this property 4 days ago, around 8:30p.m. It started with a bright smile from one of the Front Desk Agents, Brittany. The check-in process took less than 3 minutes. My mom and me were hungry and tried after our flight and Brittany took the extra mile by recommending us a nice restaurant for dinner, which was just few blocks away from the hotel. Other than that, She took some time to recommend us some places for sightseeing.

The Breakfast Attendant, Jondel also greeted my mom and me with a bright smile every morning. She was very polite, graceful, attentive, fast, and professional when working on the breakfast line.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review, 5 days ago
Dear Henderson G,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while visiting New Orleans (hotels in the city were extortionate due to the Bayou Boogaloo running). Wasn't quick to get in (25-30 minutes by car), but plenty of places to park on and off street.

The hotel itself was great, with a modern room and reception area. The room we stayed in was a King Suite, with two TV's and a separate seating area.

One slight gripe. We hadn't booked ahead of time, and when arriving we were told there was no availability. This turned out not to be true, as we were able to sit and book a room from a selection of different types through Hotels.com while in the reception area. Another potential guest was also turned away while we were sat in reception booking due to the alleged lack of availability.

No idea why we received this response, as it was clear that there were plenty of rooms available.

In summary, great if you've booked ahead of time, but good luck if you haven't!

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review, 5 days ago
Dear MichaelaB88,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, SC
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After spending 2 days in New Orleans, we left the downtown area for a little peace and quiet. This hotel was a step above the typical HIE. Karayan welcomed us, recognized our IHG platinum status, gave us a suite upgrade and 500 bonus points. While we were bringing in our luggage, she looked up some local attractions for us. She invited us to a beer/wine and snacks reception. This was a first for us at a HIE. Breakfast was excellent. Along with the typical choices there were thick slices of ham that delighted my husband. Everything was clean and quiet. We enjoyed our stay.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review, 2 weeks ago
SCdocsgreenville_SC,

Thank you so much for your review of our hotel. We appreciate your loyalty as an Gold Elite, IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence, Kansas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 22, 2015

On my stay while the staff was nice and pleasant they could not overcome the problems with this hotel
The problem starts with the neighborhood and surrounding lack of choices of restaurants.
The fit and furnishings of my room were well below average.
The bed was old and sleeper sofa of my suite was a joke. It neither served well as a sofa nor a sleeper. I continued to have considerable problems with a very slow wifi connection. I mentioned it to the hotel staff several times over my four day stay.
I am truly boggled by this hotels current rating.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express New Orleans East, responded to this review, 3 weeks ago
Dear S6537DAstevek,

Thank you for taking the time to write your review. I’m very sorry to hear about the overall dissatisfaction of your stay. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned that we have fallen short of your expectations. We have sent you a private message in an effort to discuss your concerns further and the opportunity to regain your faith in our hotel. We look forward to hearing from you and being of further assistance.

Sincerely,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2015

Many big events in New Orleans this day so prices were a little higher than usual. We discovered that the shower faucet was defective and parts were not available on the weekend. The staff went out of their way to accommodate our needs which meant we did not have to move, but could still shower conveniently. Room was small, but more than adequate for tall people, and everything was available that you might need. Great mattress, and very quiet. In contrast to the day before at another motel, breakfast was wonderful. Our event was an easy drive from the motel, and it was close to the type restaurants our son needed for the Half Iron Man Competition. A good experience as motels go these days.

Room Tip: Since noise is an issue for me, we always request the our room be away from the elevators or stairwe...
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 17, 2015

Fun staff who are easy and knowledgeable to deal with. They will give you easy ways to get to the city by avoiding traffic. The breakfast was some of the best we have seen on our travels, and the lady who takes care of it is a real charmer. You can't beat this place for friendliness, value, and comfort.

Room Tip: Keep away from vending and Ice machine when booking a room.
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express New Orleans East

Address: 7049 Bullard Ave, New Orleans, LA 70128
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #107 of 155 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express New Orleans East 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Brand new Holiday Inn Express Hotel located minutes from downtown New Orleans. This New Orleans hotel offer features and comfort of home while away on business or for pleasure. We can host your small corporate meeting in our meeting facility while offering a business center with free high speed Internet access. After enjoying beignets at Cafe Du Monde in the French Quarter work off some calories in our fitness center. Relax and unwind at our outdoor swimming pool. Come visit our hotel for one of the many events held in this wonderful city such as Jazz Festival, Mardi Gras, Essence Festival, Sugar Bowl or Bayou Classic. Our business travelers love the complimentary deluxe continental breakfast before heading to one of the local companies such as Delgado Fire School or NASA Michoud to name a couple. Our leisure travelers enjoy the short distance to Bourbon Street, Aquarium of the Americas or Six Flags theme park.Each guestroom and suite offer free local telephone calls, free wired high-speed Internet access and micro-fridge. Our hotel lobby has free wireless Internet access for your convenience. ... more   less 
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Also Known As:
Holiday Inn Express New Orleans East Hotel New Orleans
Holiday Inn New Orleans
New Orleans Holiday Inn

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