We were in New Orleans for Mardi Gras. This hotel is in an excellent location and the breakfast was certainly adequate. The only problem was at check in. Our reservation was for a king bedded room, but the desk clerk said that they only had rooms with twin beds left. I showed him our printed reservation, which we had made nine months earlier. He left the desk and returned with another man who checked our documents then gave us keys for a king room without ever speaking with us and then left. There was no word of an apology.