I stayed here July 4th - July 8th during the 2012 Essence Music festival and there is no where I would have rather stayed. This hotel was beautiful, quiet, clean and the staff was exceptionally outstanding.
One staff member in particular, Natalie, was the star of the show. Natalie ensured that my friends and I had a great room and a provided us with info about where to go in the city. Natalie went above the call of duty when finding a room for us at 3am even tho the hotel was completely booked. Had it not been for her, we would have had to sleep in a rental car for 2 days. During this time, she shared that she had experienced a loss in her immediately family on the same day that we needed to find a room. Through her grief, she still presented herself as a professional customer advocate and exhausted all options when finding a room for us. I truly admired her perserverance thru such a difficult time in her personal life and I thank her for being there that night. In my opinion, she is the reason that this hotel has received so many great reviews.
I would recommend that everyone who visits New Orleans stay in this hotel because the service is unmatched, the rooms are a great rate and they value is unbelievable. There is daily complimentatry breakfast service; there are fresh baked cookies on the hour; the fitness facility and pool are pristine. This is the only hotel that I will stay in when I visit hotel. But if Natalie ever goes to another hotel, I will consider following her!
Thank you for having such remarkable facilities and such an outstanding staff. This hotel sets the bar high!
- Also Known As:
- Country Inn And Suites New Orleans
- Country Inn & Suites New Orleans Hotel New Orleans
- Country Inn & Suites New Orleans Hotel
- Country Inn New Orleans
- New Orleans Country Inn
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