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“Excellent Staff and Meal” 5 of 5 stars
Review of Commander's Palace

Commander's Palace
1403 Washington Ave, New Orleans, LA 70130 (Garden District)
+1 504-899-8221
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Ranked #10 of 1,660 Restaurants in New Orleans
Price range: $30 - $80
More restaurant details
Restaurant details
Good for: Romance, Large groups, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Neighborhood: Garden District
Ottawa, Canada
Top Contributor
50 reviews 50 reviews
26 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
87 helpful votes 87 helpful votes
“Excellent Staff and Meal”
5 of 5 stars Reviewed August 14, 2014

Upon arrival for a 12-day gastro vacation in the area, I made a dinner reservation from the hotel before even unpacking. They seemed to be able to accommodate last-minute reservations in the off season on a Monday, although I sense that simply showing up might not have been successful (my presumption is that Garden District venues get many more locals). As well, they prefer that gentlemen wear a jacket, but it is not required. However, given the high level of customer compliance, I would have felt out of place without one.

By comparison, all the good restaurants in the French Quarter didn’t require a mid-week reservation during my same trip. Some recommended Tuesday to Thursday as the least busy nights, and then things start to fill up fast as the conventioneers arrive and depart.

I had the seven-course “Chef’s Playground”, and they allowed me to substitute-in their famed bread pudding soufflé with whiskey sauce as the desert – it takes a while to prepare, so order it early. All the courses were sublime, especially memorable for me being the soft-shell crab. You should definitely spring for the wine pairing.

I could go on about the food, but I really must comment about the staff. They are as professional as what you’ll experience at the top-end restaurants in the French quarter, likely even more so. But what really set them apart was simply how down-to-earth, convivial and approachable they were, compared to some of the stiffer old-school staff who would serve you elsewhere. Even among the younger staff under training, you could see that they had that right “spark” and would go far in the business.

I never did check to see if they charged me extra for the desert upgrade because I simply didn’t care once I had tried it. If you ask on the way out, the front desk will give you the bread pudding soufflé recipe (and it’s in their cookbook). I will be going through a lot of dried leftover baguettes in the next few months, while trying to perfect it.

This restaurant should be on everyone’s Bucket List.

  • Visited July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Amazing Food and Service!”
5 of 5 stars Reviewed August 13, 2014

Our party of 6 (3 Couples) went to Commanders Palace during a trip to New Orleans. We got dressed up to experience this place that everyone raves about. I can see why! Our Server Lorenzo was amazing from the start. He was knowledgeable, funny and very charming. He was simply amazing - you *have* to ask for him. My husband had Quail - it was simply delicious. I had a steak that melted in my mouth! We were also treated to a tour of the Restaurant - I think we tricked them into thinking we were important! It's old school and traditional and I loved it. In this busy world of chain restaurants and fast food, it's nice to have a proper meal where the waiters escort the Ladies to the restroom and the Staff can surprise you with the perfect cocktail just by asking you a few questions.

Visited August 2014
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Senior Contributor
24 reviews 24 reviews
22 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Fantastic”
5 of 5 stars Reviewed August 12, 2014

Went for our son birthday. It was fantastic. Never been greeted ever like this anywhere in any restaurant we have been. The food how it should have been. GREAT JOB

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Calabasas
Contributor
11 reviews 11 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
“Simply The Best!”
5 of 5 stars Reviewed August 12, 2014

This was the single best highlight of our recent trip to New Orleans!! From the moment you enter you are welcomed with open arms and gracious service!! The food was spectacular, the service was even more spectacular!!! We loved it and hated to leave!! I have been to New Orleans many times before and never eaten here and boy am I ever kicking myself for all those wasted trips now!!!
Go by all means go and you will be so very glad you did.
Shane was one of our 4 waiters ( yes 4) and he was wonderful!!!
One drawback is any other restaurant you will eat at in the future will pale in comparison to Commanders Palace!!!

  • Visited August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Sam F, Manager at Commander's Palace, responded to this review, August 13, 2014
Dear "LovetogoCalabasas,"
Thank you for writing the lovely review about us! We're so happy to hear you enjoyed dining at Commander's Palace. We hope to see you again soon.

Many thanks,
Sam Fritz
Community Manager, Commander's Family of Restaurants
sam@commanderspalace.com

Posted: August 13, 2014
Atmosphere
Food
Service
Value
Simply The Best!
This was the single best highlight of our recent trip to New Orleans!! From the moment you enter you are welcomed with open arms and gracious service!! The food was spectacular, the service was even more spectacular!!! We loved it and hated to leave!! I have been to New Orleans many times before and never eaten here and boy am I ever kicking myself for all those wasted trips now!!!
Go by all means go and you will be so very glad you did.
Shane was one of our 4 waiters ( yes 4) and he was wonderful!!!
One drawback is any other restaurant you will eat at in the future will pale in comparison to Commanders Palace!!!

- by LovetogoCalabasas (Calabasas) on 8/12/14. Stay date: Aug 2014
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonita Springs, Florida
Top Contributor
93 reviews 93 reviews
36 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
52 helpful votes 52 helpful votes
“Wonderful brunch, but they forgot the whiskey sauce for my bread pudding souffle”
4 of 5 stars Reviewed August 11, 2014

This really is all our friends said it would be. We loved everything they served us and couldn't finish it all. Three courses of wonderful. Our friend also go the bread pudding souffle and they put the whiskey sauce on with a flair. I asked where mine was, and he gave me the leftovers from my friends sauce and said they'd bring more. They forgot, though I was asked about it as I left. No apology for forgetting, so only rated 4 of 5. It really is a quirky building, but special.

  • Visited August 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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