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“Great Location, Quiet and a FANTASTIC Staff” 5 of 5 stars
Review of Hilton Garden Inn New Orleans French Quarter/CBD

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Hilton Garden Inn New Orleans French Quarter/CBD
3.0 of 5 Hotel   |   821 Gravier Street, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #76 of 153 hotels in New Orleans
austin
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Great Location, Quiet and a FANTASTIC Staff”
5 of 5 stars Reviewed May 31, 2014

The hotel was nice, clean and quiet. The work out room and pool were great. The staff was amazing, all were so helpful. Marlo in the dining area was great. Very friendly and fun. The check in and check out was very efficient. I would absolutely recommend the hotel.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review, June 2, 2014
It was great of you to take a moment to recognize Marlo and the rest of the team. I will make sure that we post your great review for all of our associates to read. Come back to New Orleans soon. Kristi Taglauer, General Manager
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509 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Marinette, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014

We were very happy with the Hilton Garden Inn. The staff were friendly and helpful, the room was perfectly clean and had a nice view of the city, and the rooftop pool was perfect for cooling off after a hot day of sightseeing. The breakfast servers were exceptional. All in all a good value.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review, June 2, 2014
Clean room, great staff and an awesome breakfast. Thanks for letting us know we hit all the buttons! Join us anytime, Kristi Taglauer, General Manager
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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 27, 2014 via mobile

Spent 1 evening in this hotel. Check-in was easy and efficient. As a Gold HHonors member I was upgraded to a corner suite. Room was large with ample space. Room was clean. Location is perfect, ~5 blocks from Bourbon Street. Close enough to the action, but far enough away to enjoy some relaxation. Breakfast area was not crowded and service was excellent. I would definitely stay at this hotel again. Highly recommended.

Stayed May 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review, May 29, 2014
Thank you so much! As a Gold Hilton Honors member we certainly appreciate your business and the great review.

We look forward to your next visit,
Kristi Taglauer, General Manager
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Slidell, LA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

This hotel is an excellent place to stay when in New Orleans. It is near the French Quarter and is central to the business areas of downtown. It is quiet and comfortable. It can be overpriced during key events but that is the case with all NO hotels.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, United States
1 review
4 of 5 stars Reviewed May 19, 2014

work related trip, hotel in good location, staff was friendly and helpful. We were able to get good directions when leaving and they were very accurate. A very busy location, but they handle it well. We skipped one breakfast, but our first breakfast was good, the cook was backed up at times.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed May 16, 2014

If staying at this hotel, bring your own pillow. Be ready for an uneven bed---an old bed with ridges that will not disappear no matter what you do The beds in my room had adjustments--unfortunately they didn't work. One bed's adjustment functioned and made the bed firmer--so the unevenness was increased. The restaurant breakfast staff is ever so excellent!

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review, June 9, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on the comfort and appointment of our guestrooms and we will use your comments as we look for ways to improve our guests' experience. We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.

Warm Regards,
Kristi Taglauer, General Manager
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Surrey, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2014

I had a great stay at this hotel. The room was clean and the beds were comfy. The front desk was really helpful in finding us good places to eat and providing us a map. The location of the hotel was good - just right beside the French Quarter. I wish they had a free breakfast, but alas the did not.
We walked there every night. It was safe. We also walked from there to the Garden district. A bit of a hoof, but neat to see the local houses. We did a great tour of the area. If you get a chance do a plantation and swamp tour. We used Tours by Isabelle. This company was awesome.

Room Tip: I think all would be good.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Address: 821 Gravier Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#38 Business Hotel in New Orleans
#66 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New Orleans French Quarter/CBD 3*
Official Description (provided by the hotel):
Our property completed in $3.5million renovation in 2013. Updates to the hotel include new furniture, carpet, bathrooms and halls for each guest room and a total freshening of the lobby as part of the Hilton Garden Inn brand's Project Grow program. ... more   less 
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Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton

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