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Hilton Garden Inn New Orleans French Quarter/CBD: Traveler Reviews

3.0 of 5
821 Gravier Street, New Orleans, LA 70112 (Central Business District)
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Hilton Garden Inn New Orleans French Quarter/CBD
Ranked #61 of 150 hotels in New Orleans
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291 reviews from our community

Traveler rating
    99
    127
    49
    6
    10
See reviews for
Families
42
 
Couples
94
 
Solo
29
 
Business
62
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New Orleans, Louisiana
1 review
“Great hotel, near to the Bourbon Street. Great Parking Service”
4 of 5 stars Reviewed February 11, 2013

Great hotel in the buisness area of New Orleans. The hotel was just 5 minutes walk to the famous Bourbon Street. Great Parking Service was ready when you arrive, and took care of your care.
Car ready again within 10 minutes after check out.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
February 21, 2013
We're so glad you enjoyed wonderful service from the valet parking team! So many times you can reach your destination on foot when staying at our convenient location but it's nice to know you can get your vehicle efficiently when you need it.

Come back to the Hilton Garden Inn French Quarter/CBD next time you're in New Orleans!

Sincerely,
Kristi Taglauer, General Manager
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Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Hidden Gem! The Hilton Garden Inn New Orleans French Qtr/Ctl Bus Dist.”
5 of 5 stars Reviewed February 1, 2013

You can not really see this hotel from the street so you don't know where it is but the staff is wonderful. Each and every person from the valet's to the housekeepers, to the front desk and beyond. Every single one of them goes out of the way to make sure you are comfortable and having a good time in their city. Hilton honors program is great too. Made my first ever Mardi Gras a bigger hit! Great location too, only a block and a half from Canal and Bourbon.

Stayed January 2013, traveled with friends
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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
February 3, 2013
We love to make our Hilton Honors members happy at the Hilton Garden Inn French Quarter! Yes we are just two blocks from the parade route which makes a great location for Mardi Gras.

Thanks for sharing your great stay with us,
Kristi Taglauer, General Manager
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Fairfax, Virginia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Big Easy Friendliness and Conveninece”
5 of 5 stars Reviewed January 30, 2013

Only two blocks from Charles and Canal Streets, this is a great location for watching the parades, or an easy walk to the French Quarter. The staff are very friendly, and when we arrived at 11:00 am our room was already available, which was unexpected and very welcome. We were in Room 1617 with a great view of the city, but the best view was from the rooftop pool area.

As HHonors members we received a complimentary breakfast each day. The kitchen and wait staff were just great, however, I think If I had to pay the full price I might eat out as the buffet was good, but not spectacular for the price.Would stay again in a heartbeat.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
February 1, 2013
Thanks for letting us know you enjoyed your visit at the Hilton Garden Inn French Quarter. As a Hilton Honors member we truly appreciate your loyalty and it's great to know that we took good care of you.

Come stay with us again soon!

Kristi Taglauer, General Manager
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Durham
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Great Hotel”
5 of 5 stars Reviewed January 25, 2013

The Hotel is in a great location for the French Quarter and Bourbon Street. It's really clean. rooms are clean and spacious, I was in room 1201 and it had a decent view of the surrounding area. We arrived early, 10.30 in the morning and the rooms were ready and as we had just got off a cruise it was great as we just dropped the bags and went to explore New Orleans. The staff from the concierge, chamber maids and reception are all friendly and very helpful. The reception staff told us places to visit for music (Frenchman Street) a really good tip, and VIP tours for a bus tour which we enjoyed. The restaurant Isis across the street is really good and handy and there are plenty of bars and fast food outlets in the area, they all deliver. Breakfast is good and there is plenty of choice, service is good to.

Room Tip: Room 1201 is large with views over New Orleans and is nice and bright.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
January 28, 2013
Awesome! Thanks for sharing all the things you enjoyed about the Hilton Garden Inn French Quarter. It always warms our heart to know that our guests enjoyed our staff. So glad the hotel location worked out well for you too.

Happy Mardi Gras!
Kristi Taglauer, General Manager
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Michigan Center, Michigan
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
“Great Hotel - Great Staff - Good Location”
5 of 5 stars Reviewed January 23, 2013

My husband and I stayed here for 4 nights including New Years eve. The hotel is located a few blocks from the French Quarter ... an easy walk. The location is good because it is situated close to the business district ... you can walk to Mother's Restaurant (see reviews). The staff are just great. They are helpful, friendly and they made great recommendations, e.g. the best place to see the fireworks on New Years eve, etc. The rooms a big and clean. We would definitely stay here again.

Room Tip: We stayed on the 15th floor and the room was huge - king bed, etc.
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
February 3, 2013
Awesome!! We love to here when our guests enjoy all the great things New Orleans has to offer AND have a great stay at the hotel. Our team strives to give personal and friendly service and I am glad we accomplished that for you.

Keep traveling and be sure to come back to us,
Kristi Taglauer, General Manager
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Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton
Address: 821 Gravier Street, New Orleans, LA 70112
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in New Orleans
#39 Business Hotels in New Orleans
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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