This hotel has all you need to make your New Orleans vacation an easy to get around experience. The only downside is the valet parking requirement running 26 dollars per night. We only used our car a couple of times when it was raining so the rest of the time it sat in the hotel's garage. The hotel rooms are clean and neat, the beds are fine and the flat screen tv's with many channel options make the room a respite at the end of the evening. Complimentary wifi worked well and we found that a plus. There is a small outdoor pool with chairs tables, and standing ashtrays as well as a small but high quality gym, which we used on the top floor of the hotel. Each floor has ice machines and each room has a microwave and small refrigerator. I asked our cleaning lady for extra regular coffee and none of the decaf and she was great at remembering them each of the days of our stay. The hotel has a small bar and restaurant on the 11th floor near the registration desk. We did not use either of these so I cannot speak to the quality of either service. The hotel is very secure and you cannot access the floors above the 11th without placing your room key into the slot on the elevator. You must also use your room key to enter the gym and to exit the door leading to the outdoor pool and rooftop seating area. (So just a note: Ask for an extra room key at check-in in case you misplace one, and make the effort to have your room key on you at all times!) The Hilton Garden Inn is just a couple of blocks to the west of Canal St. (a main north-south street separating the French Quarter - Bourbon St. from the Business district) and the main action of Bourbon Street and the shopping opportunities, restaurants and clubs of the French Quarter. It is also located just a block north of St. Charles St. and two blocks north of Magazine St. both offering shopping and foodie options. We purchased a 3 day metro pass at the kiosk on Canal St. just down the way from our hotel and we were able to use it for both the trolleys and buses. At the start of our 6-day vacation, we took the Canal St. trolley north to the RTA (public transportation) offices to pick up a map of the bus routes which cannot be found anywhere else on the system. The trolley is limited to 3 lines so it is easy to figure out without the map; however to fully use the bus system options you need this map. (The online version is not that useful for viewing the whole layout at once!) We could easily pick up the Canal St. or Charles St. trolleys within minutes from our hotel. A Magazine St. bus can take you down Magazine St. (from Canal St.) to the World War II Museum and beyond. There is a CVS which sells some food products and spirits as well as beer and other sundries within a 6 minute walk from the hotel, at the corner of Canal. (Be aware there is virtually no paperback fiction section at this CVS, although there are a small number of magazines and non-fiction books available.) Once on Canal there is additionally a Walgreen's a couple of blocks away as well as many restaurants and stores. If you are looking to purchase literature to read while on vacation we did pass a privately owned bookstore on a walk down Decatur St. heading from Canal St. east. There you will also find many clothing and decorative arts stores as well as restaurants including Cafe du Monde, a definite must stop, on your tour of New Orleans.
All in all our vacation using the Hilton Garden Inn as a base was a success. We felt comfortable and safe there and enjoyed the facilities. There are washing machines and dryers on certain floors but we did not use them. The rooms are comfortable though not particularly special in any way. Everything was kept clean. We were able to walk to the Arena for a pro basketball game north and west of the hotel, and we were able to walk to trolleys and connecting buses to get to everywhere else we wanted to explore in the city. I can strongly recommend a stay at this hotel and I suggest you go onto their website to check on promotional deals they offer (like the stay 3 or more days including a Sunday offer) to make the cost more affordable and to offset the exorbitant garage fees which by the way are fairly standard for hotels in the center of New Orleans.
- Official Description (provided by the hotel):
- Our property completed in $3.5million renovation in 2013. Updates to the hotel include new furniture, carpet, bathrooms and halls for each guest room and a total freshening of the lobby as part of the Hilton Garden Inn brand's Project Grow program. ... more less
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- Also Known As:
- Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
- Hilton Garden Inn Cbd
- Hilton New Orleans
- New Orleans Hilton