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“Awesome” 5 of 5 stars
Review of Staybridge Suites New Orleans

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Staybridge Suites New Orleans
3.0 of 5 Hotel   |   501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130   |  
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Ranked #55 of 153 hotels in New Orleans
Lafayette
2 reviews
“Awesome”
5 of 5 stars Reviewed June 4, 2013

Myself in the kids road to NOLA for a night and since I have the room reserved for a future event I decided we would spend the night to see how it was. Room was great size. Clean. Only issue I had was sleeper sofa didn't have the mattress on it . When I told the staff about the mattress they were very apologetic and took care of it. The staff was excellent Brittany and Monique were their names great ladies. I will be back in July. No need to pay high end prices for the same service and free breakfast!!!

Room Tip: Corner suites nice.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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380 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2013

The rooms here are actually pretty large and the location is perfect. You don't want to spend too much time in your room, anyway, but these rooms are nice enough. The only issue we had was with temperature control.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochford, Essex, UK
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
Reviews in 26 cities Reviews in 26 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 26, 2013

Whilst this is aimed at the extended stay market i was only in town for 3 nights. As long as you know what the service offering of the brand is this is a good hotel for even a short stay. Free breakfast and in room kitchen along with free laundry all big plus points. Within walking distance of Riverfront, French Quarter, Casino, Street cars and many places to eat. Only minor quibbles were there was only 1 lift working - not great when you are on 16th floor and most TV channels are analouge not digital or HD.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Albuquerque, NM
Top Contributor
81 reviews 81 reviews
24 hotel reviews
Reviews in 45 cities Reviews in 45 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 25, 2013

Stayed based on reviews we read on TA and we were pleased with our stay. At check-in the clerk explained that one of the elevators was out of service so she recommended that we stay on a lower floor than the upper one we requested so as to cut down up/down time. That was OK with us.
We checked in early on a Sunday afternoon so there was parking available in the adjacent indoor parking lot which was very convenient to the hotel.
As described by others the property is located a short distance to the riverwalk mall and about a 15 minute walk to to the square in the middle of the French Quarter.
Room size was similar to other staybridges we stayed at on other trips.
The included breakfast was fine with two servers attending to the food. Seating was adequate.
We would stay here again when we return to NO.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oxford
Top Contributor
57 reviews 57 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 24, 2013

We stayed for a week, and felt at home straight away. The staff are so friendly that it's hard to believe it's not family-run. Public areas, dining room and our room were all perfectly clean and in good decorative order, and breakfast/meals were fine (even the machine coffee is decent). As others have noted, the evening events of snacks and beer/wine etc are not just a bag of crisps plus one beer, but as much as you want (the staff will even top you up without asking!).

Staff are very helpful fixing up trips around the city and beyond - indeed, perhaps the best thing about the place is its location: away from the noise and bustle of Canal St and the French Quarter, but close enough to be convenient for walking, and with some good eating places nearby.

Gripes are minor: our room (No. 1000) was a little noisy because of neighbours (note to manager: the door separating it off from the next room needs attention - way too big a gap beneath it), the bed was too soft, and sloping. Also, one of the two lifts was out of order, but the manager did his best to help on this and it's probably fixed by now.

We'd definitely stay there again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review, September 19, 2013
Dear Gerbilator,

Thank you for your review and comments, I appreciate your information concerning room 1000 and we have addressed the issues you brought forward when we recieved this comment in late May. We share these comments with our staff and it was funny when we read the part about being family owned - Our staff said "we are!". As the leader of the hotel everyone is a partner in making the hotel a real home away from home and I see that they all have the same passion about New Orleans as I do. Thank you so much for your review and I look forward to you coming back "home" in New Orleans to the Staybridge New Orleans.

Very SIncerely,
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2013 via mobile

My husband and i and two girls stayed last night and had nothing but a good experience. I had a heart check up with my dr so we had came down for the night and stay at this hotel. Breakfast was very good, the food at night is also very good and lots of variety. The girls enjoyed the pool, it was nice and the staff did a good job. The rooms were nice, big and clean and beds were soft. We were able to walk to the insectarium and aquarium and french quarters from here. Also, toya is awesome!! stay here, you will not regret it!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review, September 19, 2013
Dear amberdickey4,

I wanted to take a moment to thank you for your review. I hope all is well with you and your family and that you have had a great summer. If you have another follow up visit or just need a quick escape to recharge from getting everyone back in school. I wish that you would plan a nice couple of days here in New Orleans at the Staybridge New Orleans soon. We would all be excited to see you again!!

Sincerely,
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Lafayette, Louisiana
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 23, 2013

I stayed at this hotel for work during the 1st week of July 2012 for 5 nights. During check in the front desk agent appeared to be confused and unable to answer basic questions. Maybe he was new, but he wasn't rude or that friendly either. Check out was smoother. The female front desk agent was friendlier and more professional. The hotel charges about $34 per day to park in their parking garage, which is around the corner from the hotel up a steep incline and you'll need your room key to get in it. Make sure you back your car into the space or you'll regret it. It's very tight! If you have a large vehicle, park in the lot across the street. That lot can accommodate large vehicles easily and would be a lot cheaper. I loved the room. It was large with a full kitchen that included a full size refrigerator, stove and a microwave. The vanity area was separated from the bathroom, which was nice. Housekeeping did a good job of keeping the room clean. The free breakfast was terrible, but it was free, so can't complain too much. I just walked across the street to Harrah's casino and had their breakfast buffet, which was good. This hotel is in the central business district, but it also 2 blocks from the French Quarter. So this hotel is great for tourists or persons here for business. There were some persons making a lot of noise a couple of nights in a room next to mine, but it's not the hotel's fault that I'm a light sleeper. Overall, I was very satisfied and would stay here again.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review, September 19, 2013
Dear A N,

Thank you so much for your review. We have shared your review with our staff in their last departmental meeting and there were many smiles and high fives when we read your comments about our staff. You also spoke of our large rooms and great location for business and pleasure while in New Orleans. Thank you again for your positive review and comments. We all look forward to welcoming you back to the Staybridge New Orleans very soon.

Sincerely,
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Additional Information about Staybridge Suites New Orleans

Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in New Orleans
#47 Family Hotel in New Orleans
#71 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Official Description (provided by the hotel):
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites

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