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“Loved this Place!!!” 5 of 5 stars
Review of Staybridge Suites New Orleans

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Staybridge Suites New Orleans
3.0 of 5 Hotel   |   501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130   |  
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Ranked #69 of 154 Hotels in New Orleans
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Loved this Place!!!”
5 of 5 stars Reviewed February 18, 2013 via mobile

Loved this Place!! So close to everything - you can walk to everywhere you need to go , or ride streetcar. VERY clean! GREAT staff! Very safe area as well. The rooms are huge w/ great beds, super clean, nice kitchen area w/ everything you need. Breakfast was great, just get there early. But it sure saves you money and time. They let us ck- in early since our flight arrived at 9:30. It was so nice to be able to do that, and then go tour the city. They really go out of their way for you!! We will definitely stay there again, and book other Staybridge Suites when we travel other places. Highly recommend!!!

Stayed February 2013, traveled as a couple
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426 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Oakville, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 12, 2013

Let me start off by saying this hotel has AMAZING staff next to its amazing location! This was my first trip to NOLA and I travelled with girlfriends for my bachelorette. We felt absolutely safe at this hotel!

Prior to our arrival I called to confirm our reservations for a double bed would be accommodated, requested if we could get a higher level floor and an early check in since our flight arrival was 10 am. Once we arrived at the hotel and as soon as I mentioned my name Andrea at the front desk said they were waiting for me and that we can check in! With it being Mardi Gras week I thought it would be a tough chance we’d get the early check in, but the icing on top was that not only had they given me everything I requested for they even gave me a section of the hotel where we’d be able to see the parade, right at Tchoupitoulas & Poydras. That made my day!

The hotel is VERY clean and staff is amazingly friendly. Beds are AMAZINGLY comfortable and the towels are not rough! The rooms are so spacious there’s really nothing I can say wrong about our stay from Feb. 6-10. The kitchenette has plates and cups and it worked well for the nights we just decided to order in and take our left overs back to the hotel.

Hot breakfast does run out, but that’s expected at such a busy time but it was replenished timely. In comparison of what the other big chain hotels around the area offer (which is none) the hot breakfast was amazing! We loved the self-serve made to order waffle maker. Coffee was amazing and so was a variety of beverages. Lack of seating at the breakfast peak was a downside, but we just took our meals back to our room. We often had Bridgette in the dining area helping us and she is a gem! Always greeting us!

Social hour is another bonus at this hotel from Monday – Thursday. We hadn’t realized that they served actual meals as well along with the beverages so we missed the turkey dinner the Thursday night, but we made it for the burger and hot dog meals on Wednesday. Again, that being complimentary is enough! Along with wine, beer & zinfandel it was our pre-party before heading out to Bourbon Street. It’s not gourmet burgers or hot dogs, but it was a meal that prevented us from spending more money outside.

This hotel is literally a 2 minute walk from the Harrah’s casino, 5 minute walk from the Riverwalk Mall and about a 15 minute walk from the central tourist spot of Canal / French Quarters / Bourbon Street.

Take note that a taxi to/from the MSY airport is $36 for 2 people and for 4 or more it’s $14 ea. Taxi is quite expensive in NOLA. To take the bus or the streetcar it’s $1.25 for a single ride or $3 for an all-day pass which you can purchase right on the bus or streetcar and it works for both. But you might as well walk since for safety reasons you’ll just want to stay in the tourist spots.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 5, 2013

Location is great. Near Harrah's Casino, restaurants, and night life. Prices are in the ball park for being at this location. parking is expensive, $33 per night on site in a garage located underneath. $29 next door but outside. If you can, cab or take public transit. All in all, I would stay here again.

Room Tip: higher floors are better.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Charles, Missouri, United States
1 review
4 of 5 stars Reviewed January 28, 2013

Have to pay for parking, but I guess you have to everywhere in the FQ. Bed was so comfy, room was big and clean! We would stay there again & I'm pretty picky about my hotels :).
They gave all of my kids mardi gras beads when we checked in & they loved people watching from the 8th floor room!
They had a fabulous full breakfast buffet-make your own belgian waffles & all kinds of other great things to pick from. it was far from a continental breakfast spread!! - omelettes, muffins, cereals, bagels, toast, bacon, fruit, sausage....felt like we were already @ our cruise buffet!
Highly recommend it!!
Staff was friendy too!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicksburg, MS
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 23, 2013

This is a good hotel in an excellent location. The price is good, the stall is friendly and helpful and the rooms are clean and well maintained. The free breakfast is typical. My only complaint is limited parking in a cramped parking garage or in public lots nearby, all cost money but that is typical for New Orleans downtown area. Hotel is near many great restaurants, the Riverwalk, close enough to the French Quarter to walk and also the Superdome. Having the full size refrigerator and small kitchen is a nice touch. Also Pet Friendly!!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oneonta, Alabama
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 22, 2013 via mobile

I originally booked the room for a Friday and Saturday night, but then changed it to just Saturday but asked if we could check in early and was told yes!! We arrived at noon on Saturday and was told they had no rooms ready we asked if we could park the car and was told it was 33 dollars to park something we were not told when we made the reservation, the parking area is an adventure to say the least, very hard to navigate. When returned to the hotel at 3 and still our room was not ready, but they did offer to upgrade us to a room that was ready which was nice. We got to our room and the keys would not work after two trips to the front desk they sent someone to fix the door. I have a medical issue and have to keep things cold, needless to say the refrigerator wasn't working they sent someone to fix it, when we returned from going out it still wasn't working, I had to go get ice and put things in a cooler. They did move us to another room, the refridgerator was cool but not cold, had to put things in the freezer which didn't even freeze. Now to the breakfast it was ok, my children had to wait in line for 30 mins for waffles, their needs to be a staff member in the area the lady in front of them remade her waffle several times becomes it would tear and didn't seem to care that there was a line behind her. When we checked out they did refund the parking, I paid in cash for the room and I checked my card that night and had two charges on my card totaling 58 dollars. Which they claim will be refunded! I always pay cash for my hotel stays and have NEVER had a hotel card my card for something I paid in advance for!!!!! If we go back to New Orleans I will not stay here again.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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IHGCare, Guest Relations Manager at Staybridge Suites New Orleans, responded to this review, February 5, 2013
Dear Cheermom1997,

Thank you for submitting your review of our hotel. I certainly appreciate you taking the time to bring this matter to our attention. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in effort to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 14, 2013

The location alone makes this hotel a good option -- it is within easy walking distance to the French Quarter and the bus line and street cars are easily available. But what really made me want to stay here again was the staff. The front desk staff was courteous, efficient, and enthusiastic about our visit. We stayed for a week and every day they saw us, they addressed us by our names, asked what we did each day, and offered other suggestions to help personalize our visit. The concierge just seemed delighted to give us inside "tips" to certain tourist attractions and restaurants. The breakfasts were fine -- not gourmet, but enough to get us started off each day. The Social Hour in the evenings, though, they were amazing! The Red Beans and Rice served was as good as what I ate at Felix's in the French Quarter and the wine was quite good! The kitchens had the basics needed -- dishware, pots, pans, cutlery, plates, and glassware -- we cooked eggs and used the refrigerator and microwave to heat up our leftovers from the various restaurants as snacks when we relaxed in the living room together. This is a wonderful place to stay. I highly recommend it!

Room Tip: Ask for a room with a view of the river, it is lovely at night!
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites New Orleans

Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Business Hotel in New Orleans
#74 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Number of rooms: 182
Official Description (provided by the hotel):
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites

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