We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome and Enjoyable” 5 of 5 stars
Review of Staybridge Suites New Orleans

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
You added Staybridge Suites New Orleans to your Saves list
Staybridge Suites New Orleans
3.0 of 5 Hotel   |   501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130   |  
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Ranked #67 of 155 Hotels in New Orleans
Certificate of Excellence 2014
Woodstock, Georgia
19 reviews 19 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Awesome and Enjoyable”
5 of 5 stars Reviewed October 1, 2012

During our recent trip to New Orleans, we had the pleasure of staying at the Staybridge Suites, 501 Tchoupitoulas St. New Orleans, LA. We were there from Thursday-Monday, 9/20-24/2011. Even though this is an extended stay location, I can see why someone would want to make this place a home. It is such a warm and welcoming environment.

The complimentary Hot Breakfast Buffet is one to be appreciated. It’s offered Monday-Friday (6:30a-9:30a); Saturday and Sunday (7:30a-10:30a) - with plenty of food to choose from to start your day off.

There is a Social Evening Reception (complimentary and hosted by the Staybridge Suites’ team, Tuesday-Thursday 5:30p-7:30p). While there we did have to utilize their business center as well (this too was include in our stay). The business center is a 24/7 operation. Also, this location has on site: A Laundry Room, Den, and A Pantry Convenience Store.

Housekeeping Services: By this being an extended stay location, we knew to request the use of these services. So we managed to get “full service” in the area of housekeeping needs during our entire stay. Otherwise the way it works is: “Light Touch” Service is provided daily, Monday-Friday; “Full Service” is provided weekly; and Weekend housekeeping services is provided on a requested basis only.

The location of the “suites” is directly across the streets from “Mother’s Restaurant; a block down from the Casino; and a block or two from where we’d pick up the trolley. Using the trolley, we’d get an all day ride ticket at a cost of $3.00. But now, if you’ve 65 and older it would only cost $0.40 a ride. I might add, the location of the hotel is in walking distance of the Ernest Moral Convention Center as well. So we were able to get our exercise in while we walked; although, there is also a fitness room on site at the suites. Their other recreational features included: Sport Court, Swimming Pool and BBQ Pavilion (opened daily 8am-10pm).

I’d like to send out a special “Thank You” to the staff who made our stay more pleasant than imagined: Again , thanks: Mark , Ronnell and Crystal. What a great team of people working at this location. Oh yea, I don’t want to forget to say thanks to: “Sabrina” from housekeeping, I remember leaving behind something very personal to me. Once I called back to the hotel (even though the one who cleaned the room was off) it was Sabrina who back tracked to locate my item. Thanks again each and every one of you for making our stay here most pleasant. I loved it so much I requested to receive one of those “hotel reward cards.” You know the one where you earn points for staying at their location. This was our first time staying there but it will not be our last. The next time we travel, I'm definitely going to look for a Staybridge Suites location.

The four of us was in New Orleans to attend the AARP convention - that too was off the chain. And next year the convention will be in Atlanta - I certainly not going to miss that either.

Room Tip: The tip I can give for choosing "a good room" is: Don't stay anywhere but at the Stay...
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

479 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Destin, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2012

A two night experience that convinced us that New Orleans is not worth our spending another dime there---EVER! Although the reservations were paid for in advance, they still insisted on scanning our card for "incidentals" and charged us after we left for two nights at full price. That would help to explain why they refused to give us a bill upon check-out after charging our card over $500 more. For the entire stay, we NEVER had a key to our room and was inconvenienced to have to wait for someone to let us in every time we left the room. Not ONCE was there enough food for any breakfast to be had. And the nasty swimming pool (the size of a small private pool) as they call it was off limits because we didn't have a key. The building itself is nice because it's only 7 years old, but no security in the $26 per day parking lot across the street allows the drunks and homeless to wonder about freely without any resistance. The location is good for the money, but a one night stay beforehand at Holiday Inn Express was more convenient and has more amenities. When asking about a key for the room, we were mislead and lied to repeatedly. Something they fail to tell you until they have scanned your card is check-out is 11AM, but check-in isn't until 4PM---if you're lucky.

Room Tip: Room 900 was nice---if you can get a key for the lock.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites New Orleans, responded to this review, September 24, 2012
Dear Jennie M,

Thank you for choosing our hotel to stay with. I am deeply sorry you received service that was less than satisfactory. We are hospitality professionals and pride ourselves on delivering world class service. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you soon.


Zelyn N
Case Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 18, 2012

This hotel is in a great location for the casino, aquarium, IMAX, or insectarium. It is in the warehouse district and an EASY walk to all of the aforementioned places.

The hot breakfast was really pretty good both days we stayed there. The room was pretty clean and was a good size. My only complaint in that department is that unlike at the Embassy Suites, the bathroom is inside the room with the master. We wanted a suite because we were travelling with our daughter. So, it would have been nice to have the restroom outside the master for her to use whenever she got up in the middle of the night.

If I were a business traveler, the lack of speedy and dependable wireless would be a deal breaker. It was atrocious how slow and flakey it was.

Stayed August 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 4, 2012

Staybridge Suites has a very underrated location. You're just across the street from Piazza d'Italia and Mother's Restaurant, a block from the casino, and roughly three blocks from the French Quarter. Be sure to park in the PUBLIC lot next door--parking there is $29, while Staybridge charges you $30.

The good: The room was very spacious and I couldn't hear any neighbors. The location was far enough from the riff-raff that there were no issues related to that either. The staff is very friendly and accommodating, while the continental breakfast is delicious.

The bad: When I arrived we went through four room keys before they gave up and assigned me to a different room. The refrigerator made a loud churning noise until I gave it a firm slap on the side. I also couldn't find any vending machines in the hotel.

This was a very good stay for me. I was comfortable walking everywhere I needed to go, and the staff was very friendly. If I went back to New Orleans to visit the French Quarter, I would consider staying here again.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clover, South Carolina, United States
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 27, 2012 via mobile

We stayed at Staybridge Suites for four nights and overall it was a good experience. The good: clean hotel and rooms, location convenient to both the French Quarter and warehouse district, hot breakfast every morning. The so-so: housekeeping was a bit hit-or-miss as some days we got more fresh towels than others (one day we had to call for some altogether). The bad: the cold water coming from the kitchen faucet made quite the noise when running, desk staff not always as helpful as one might hope. By far, however, our experience was much more positive than negative. Would recommend to a friend.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 26, 2012 via mobile

I stayed here for the Essence Festival. It is a great location. Near the convention center, Harrahs and the french quarters. The staff was wonderful, friendly and accommodating. My only complaint was having to wait for clean towels one day. The morning breakfast was a greeeeeat welcome after partying all bourbon street all night.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15 reviews 15 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2012

Our family stayed at Staybridge Suites for four nights in mid-June. The room was great. Just wished we had longer to stay and enjoy. Lots of room for a family of four. Beds and pillows were just right. Kitchenette in the room had everything that was needed and more for an efficiency you won't use in New Orleans. Oversize desk gave a great place to spread out work, which is rare in many hotels. The breakfast was out of this world. I had read about the great breakfast, but you have to experience it to understand. They also have a couple of socials each week and give free supper. We got in on hamburger/hotdog night and it was great too. Always more food than you can eat. Parking was the usual in New Orleans, although there is not a designated drop-off or place to get completely out of traffic. They supposedly have parking somewhere, but we were told it was full. We parked across the street, but it was hard to lug bags down cobblestone sidewalks. However the room and the food excused any inconvenience this caused. Within 10 to 15 block walking distance of Convention Center and across the street from Mothers, which seemed to be an institution (gauging by the lines). I would highly recommend this hotel.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Staybridge Suites New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites New Orleans

Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Romantic Hotel in New Orleans
#65 Business Hotel in New Orleans
#65 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Number of rooms: 182
Official Description (provided by the hotel):
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Orbitz and Hotels.com so you can book your Staybridge Suites New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites

Owners: What's your side of the story?

If you own or manage Staybridge Suites New Orleans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.