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“We either had a great room or there are some super picky reviewers” 4 of 5 stars
Review of Hotel de L'Eau Vive

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Hotel de L'Eau Vive
3.0 of 5 Hotel   |   315 Tchoupitoulas Street, New Orleans, LA 70130 (Central Business District)   |  
Hotel amenities
Ranked #124 of 155 Hotels in New Orleans
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“We either had a great room or there are some super picky reviewers”
4 of 5 stars Reviewed April 27, 2010

I booked a 2 Bedroom/1 Bath suite in order to attend a conference in New Orleans. I stayed with 4 friends and the trip was part business/part leisure. Since my friends and I are young professionals we were on a tight budget and I researched a lot of places to stay. Hotel de L'Eau Vive came up the winner based on size, price and location.

Suffice to say, I felt like we were throwing the dice on the booking based on the reviews the hotel received on this website. I did a lot of lowering of expectations for my travel party (i.e. we'll only be there to sleep! Expect old furniture! Please don't hate me if it stinks!)

Boy was I surprised when we saw our room! It was fantastic. Everyone was impressed. We had a room in the main building. The place was clean, it was big and it had everything that we needed. But then again, we weren't expecting: 1) a Hilton, 2) a concierge or 3) lots of extras that you expect when you go with a chain or more modern hotel. The front desk people were friendly and helpful. The cleaning service came 2 out of 3 days, but we did not need service all 3 days, so we weren't bothered by it. My only complaint is that the front door to the hotel is unlocked after hours and there's no entry control system or security guard. Your room obviously is locked and has controlled access (and we didn't experience any problems with the front door while there), but it was a surprise when we discovered it.

Location can't be beat! I would recommend booking in advance and asking for the best room available. And be nice, for goodness sake.

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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103 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
La Plata, Maryland
Top Contributor
74 reviews 74 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed February 27, 2010

The pros: Good location, walking distance to French Quarter.
The cons: Our three bedroom 2 bath was in the "new" building with poor construction. On cold nights the windows steamed over and the street noise was very loud due, probably, to lack of insulation. The unit was vastly underfurnished with obviously the cheapest things available. It was supposed to accomodate 8 people but I have no idea where they would sit. Each bedroom was very cramped wiht a the queen bed in it. one had no dresser, one no closet. Each had one table lamp. Negative ambiance, dark stained carpet, faceclothes and towels frayed and some with holes. We reported the nonwoirking telephone (the only one in a three bedroom place) every day of the week we were there. It still did not work when we left. Lighting was sparce in living area and too dim to read by. We asked for 100 watt bulbs and were told they never had more than 60 watt! Asked for DVD player first day -- never got one -- no place to put it anyway except on the floor. Maid service was spotty at best and none one day. Because we were four senior citizens we asked for one or two easy chairs and were told none were available. There was one sofa and one loveseat in the living area. The only chairs were the bar stool height ones around the very high dining table. No chair in any bedroom -- no room for one! Interval International thruough whom we booked should not list this property.

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cocoa Beach, Florida
Top Contributor
139 reviews 139 reviews
25 hotel reviews
Reviews in 46 cities Reviews in 46 cities
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed January 15, 2010

Since I researched a lot prior to this trip, I was well prepared for the negative aspects of this hotel.

We exchanged our Vegas timeshare for a week in The Big Easy. Our Vegas unit is only a one bedroom/one bath, but we lucked out in getting a three bedroom/two bath in New Orlenas. This worked out well, as we were a party of four.

Front desk, housekeepers, and bellman all very friendly and helpful. Check in was a breeze. "Nate" helped us to our room located in the 'newer' section of the hotel. I was a bit disappointed because it lacks the charm of the main building, but all in all it worked out fine for us.

The kitchen worked well for us. We cooked several meals for breakfast and the only thing missing from the kitchen was a cookie sheet, but we made do. Very nice large kitchen table with six chairs, and very large living room with a flat screen tv on the wall.

The bedroom facing the street looked to be the largest, with a bathroom inside. The other two rooms shared a small bathroom. The middle room did not have any windows which our 20 yr old daughter loved. Since the rooms are small, this particular unit placed the dressers in the living/dining room. Sounds strange, and it was, but we had a possitive attitude and it really was not a problem.

I asked to see a room in the main building, for the sake of comparison, and I would definately ask to be in one of those room next time. Lots of charm and just a good vibe.

Since it was a little on the cold side while we visited, we did not use the swimming pool. Be aware, it is more like a splash pool. Nice little courtyard. Can't fit many people, so not sure how this works during the hot months.

The location of this hotel worked well for us. It would have been better to be closer in the French Quarter, but we did not mind walking. I might try out another place closer in next trip.

Harrah's is very close, as is the river and the streetcar. Canel Street is a short walk from the hotel, as is "Mother's" Restaurant. While this establishment does not get good reviews on this forum, we were surprised at how much we enjoyed the food and it is SO close to the hotel, which made it very convenient for us when we were either too tired to walk further, or it was too late to order elsewhere.

Realize that New Orleans is a very old city and most of the building are also very old. Expect that. Yes, a few hotels are new(er) and you might enjoy that kind of establishment over the older ones. We have stayed at many timeshare resorts and most have been quite nice. The Hotel de L'Eau Vive is not a 4 or 5 star resort. If you accept that going into it, you won't be disappointed. No restaurant on site. No internet service (except in their smally lobby), and no fitness center.

The only issue I had was the lack of hot water. We were able to work it out by scheduling when we took our daily showers, but you really should not have to do that. Not sure what the problem is, but the hot water ran out soon into a shower every singe time. Bummer, for sure.

Other than that, I would recommend staying at this hotel. For the cost of an exchange ($140), it's worth a weeks stay!

  • Stayed December 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, SC
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2009

We went here to visit our daughter and our son-in-law who just moved to New Orleans in July and to meet up with our other children who were here for the LSU-FLA football game. The hotel was very comfortable and quaint. It had all the amenities we needed and was very quiet. The staff was very helpful and friendly. There is no parking at the hotel but there is on- street parking which was not hard to find. It was very convenient to the French Quarters, good restaurants the RiverWalk which were all within walking distance. We would definitely stay here again. This was a timeshare. The only drawback was that it only had one bathroom.

  • Stayed October 2009, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southampton
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 20, 2009

we stayed there september 2009 ,yes the previous comments about the poor state of the communal areas is true ,shabby paint work and carpets that could do with a clean or complete renew.The apartment we stayed in was of an ok standard some areas were poorly finished but was clean ,maid service each day change of towels etc..

The room location and access from the corridor would be no good to any one with mobility problems I.e from the lift you had to do 2 fire doors go down 2 stairs up 2 stairs a bit of an obstable course not easy with full cases.

The big bonus with this hotel was its location 5 mins from Bourbon Street ,french quater etc,5 mins from river front ,Trams for canal street ,charles street out to the american district ,river front very close.

Reception/frontdesk staff very good couldnt be mor helpful

So if your fit and want to be out seeing the town night and day taking tours out to plantations ,paddle steamer down the missisipi ,ferry over to algiers its all to hand here with no extra transort costs this is an excellent base

  • Stayed September 2009, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 15, 2009

I don't even know where to begin! I was going to post my review immediately when I got home but decided to wait a week so it wouldn't seem so harsh. I will start off with the positive. The staff was WONDERFUL. Everyone was very friendly, helpful and kind. They were definitely the bright spot during our stay.

Now for the bad. We swapped for this timeshare through Interval International. They should be ashamed for even having this place listed. It was by no means a 4 or 5 star resort. We had a 2 bedroom 1 bath suite on the 3rd floor. The "elevator" was a joke! Only one person and their luggage could fit in the elevator at one time, which operated on a pully. I opted for the unsafe, metal, spiral staircase everyday, which was pitch black in the evening because the lights were out. When we asked them to fix it, they only put one bulb there.

The pool was more like a bathtub. It was situated in a tiny courtyard that was rat infested! We had to pass through the pool area to get to the room and saw Mickey and his family on a regular basis! We were told that was common because of the sewers and pipes.

When asked for clean blankets we were told the board only allows them to wash the blankets twice a month unless there are visable stains!!! When asked for someone to clean the bathroom, the reply was we don't do that - Only when guest leave! They did however give us the cleaning supllies to use ourselves.

This place is in desperate need of repair and updating. Disgusting carpet, dark lighting and very old fixtures through out. There was one 19 inch tv for the entire 2 bedroom suite. We were handed the remote at check in. All the windows in our suite looked out to a view of a brick wall.

There is so much more but I'm at my limit and can't write much more. I absolutely would not stay here EVER again.

  • Stayed July 2009, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 10, 2009

We just returned from a week at l'Hotel de L'Eau Vive. We stayed on the second floor, in a two bedroom unit. The layout was odd, with the kitchen and bathroom in the middle. There was an enormous jacuzzi-style bathtub. The kitchen refrigerator was small, but the kitchen had everything we needed. The decor is fairly basic, but it was comfortable. We did an exchange through Interval, and normally stay at Marriott's. This is clearly not a Marriott, in that the building is over a hundred years old, and the exposed brick walls are original. It adds a lot of character to the place, and in a city like New Orleans, it is neat to stay in a place that has history (be sure to read the history of the building!). I wouldn't have wanted to stay in a more sterile upscale hotel. But if you want sparking clean, modern amenities and high style interior design, this is probably not the place for you.
The location is great. It is just about 2 blocks outside the French Quarter, so it is a quick walk there without all the noise or commotion. The staff were helpful enough. This week they were repainting and recarpeting the lobby, so it was all torn up, and the lobby furniture was all upended, but it was not a problem.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de L'Eau Vive

Address: 315 Tchoupitoulas Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Casino and Gambling Swimming Pool
Hotel Style:
Ranked #124 of 155 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel de L'Eau Vive 3*
Number of rooms: 35
Official Description (provided by the hotel):
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Also Known As:
Hotel De l Eau Vive

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