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“Great Hotel” 5 of 5 stars
Review of Harrah's New Orleans

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Harrah's New Orleans
4.0 of 5 Hotel   |   228 Poydras Street, New Orleans, LA 70130   |  
Hotel website
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Hotel amenities
Ranked #35 of 152 hotels in New Orleans
GreenLeadersSilver level
Mt Juliet, TN
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great Hotel”
5 of 5 stars Reviewed November 5, 2010

Just spent three nights at this hotel-had a wonderful corner suite. The hotel staff from the housekeepers to the conceirge were great. Everyone was professional, friendly and very helpful. They did everything to make this stay exceptional.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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675 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
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English first
Huntington Beach
1 review
4 of 5 stars Reviewed November 3, 2010

We stayed at Harrah's for the long Halloween weekend. The hotel is in very close proximity to Riverwalk, shopping, and Harrah's Casino right next door. The Hilton is also next door and Drago's Restaurant is on the street floor of the Hilton. Drago's is the home of the Original Charbroiled Oyster--yum. The rooms at Harrah's are comfortable, but not elaborate. Hotel staff are friendly and hospitable. Everyone in New Orleans is friendly and hospital. Cafe DuMonde resides on the Riverwalk, where you can stroll along the Mississippi, drink coffee with chickory and breakfast on Beignets with powdered surgar. All in all, a great experience.

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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new jersey
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 2, 2010

Went to Harrah's for four nights. Comped suite was great. Location wonderful. Steakhouse, Gordon's, room service and the buffet all good. Nanchez Steamboat enjoyable but food was awful - take the ride but do not have the dinner. Hotel staff wonderful. Bourbon Street was crazy. Liquor store and items in store across the street from the casino. Casino was loose, several good hits.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 1, 2010

Our stay wasn't horrible but it wasn't great. Service throughout the property was bad. No one knew what was going on. Overall, it is a nice and clean hotel but lots of little things add up. The housekeeper didn't leave soap in the room, the showers were cold and no water pressure. The hotel has no amenities except a small gym but you can use the services at loews for an extra fee. My recommendation, just go to Loews and save the hassle. The W is close as well.

  • Stayed October 2010
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Plantation, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2010

I have never been disappointed in a Harrah's hotel and this was no exception. The room was spacious and the bathroom was fantastic. We had a room on the 24th floor with a great view of the Mississippi River. The room was clean and since we had a king size bed there was an ample sitting area with couch, chair and table. The bed was super comfortable. The service at this hotel is top of the line. Each staff member was courteous and went out of their way to make us feel welcome and pampered. The casino is directly across the street from the hotel and the food and staff there were wonderful as well.

One drawback, you have to pay for internet access. I think Harrahs should make this service part of the room fee.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2010

Great rooms. Staff friendly and helpful. Great buffet. Room service quick and great. Taxis readily available. Close to French Quarter and site seeing. This was our third stay at this hotel within the past 12 months and we will be back as soon as we can. The beds were soooo comfortable we slept like babies (when we slept). So much to do.

  • Stayed October 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2010

I was worried about not staying so close to Bourbon street and walking at night, but my worries were for nothing. This was a very nice hotel and the walk was short and safe. We went to Nola's for dinner and walked back and felt completely safe. The hotel is very clean and the beds are comfortable. The parking is free if you gamble for a half an hour. The breakfast buffet was very good for the price. I would recomend anyone to stay here and walk instead of dealing with the crowds and run down hotels on Bourbon Street or in the French Quarter.

Stayed September 2010, traveled as a couple
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Additional Information about Harrah's New Orleans

Also Known As:
Harrah`s New Orleans Hotel
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans
Harrahs New Orleans Casino
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans
Address: 228 Poydras Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#13 Luxury Hotel in New Orleans
#19 Romantic Hotel in New Orleans
#28 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Harrah's New Orleans 4*
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