We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect location” 4 of 5 stars
Review of Harrah's New Orleans

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Harrah's New Orleans to your Saves list
Harrah's New Orleans
4.0 of 5 Hotel   |   228 Poydras Street, New Orleans, LA 70130   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Ranked #25 of 155 Hotels in New Orleans
Certificate of Excellence 2014
GreenLeadersSilver level
The Colony, Texas
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 38 cities Reviews in 38 cities
39 helpful votes 39 helpful votes
“Perfect location”
4 of 5 stars Reviewed February 13, 2013 via mobile

If you visit Nola this is the perfect location. You are in the downtown, many things are walking distance. If you get a players card, parking is free. The rooms are great and the price is right. Check in was smooth and they answered all our questions.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,435 reviews from our community

Traveler rating
    834
    383
    114
    53
    51
See reviews for
239
593
97
144
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Baton Rouge, Louisiana
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 11, 2013

This hotel is very clean and well maintained. The staff is friendly and very professional. The rooms are very spacious and the view is spectacular. Bathrooms were amazing and the beds were very comfortable. Ruth Chris Steak House is located in the lobby, and there are other restaurants surrounding the hotel and casino. I would definitely stay at this hotel again!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeville
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 11, 2013

We booked almost three months in advance of our stay. I received several emails from Harrah's leading up to our stay offering suggestions for dining and things to do. We flew in a day early of our cruise to see the city and visit the casino. First impressions of the property were very positive and the close proximity to the cruise terminal and the casino were fantastic. As we began the check in process, we were told there was a note on our file and a manager was needed, after waiting over 20 minutes we were told, sorry a pipe has broken in your room and we need to send you elsewhere. WHAT? after another 20 minute wait, as the faxed information to Loews, we were told head across the street. No offer of assistance with our bags.... Once we arrived at Loews there was no paperwork from Harrahs and again we waited. As a diamond member who has been very loyal to this chain and brand over the years, I'm rethinking my loyalty. On he upside Loews was amazing.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex jct vt
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2013

A nice hotel and everyone was friendly and helpful. We arrived early and room was not ready but they took our phone number and within thirty minutes we had the call we were all set - this just the day after the superbowl and the lobby was buzzing with all sorts of people. The rooms are clean and good size and location was excellent - so easy to get where ever we wanted to go.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edison, New Jersey
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 7, 2013

The Harrah's in New Orleans is very nice. If you have been in Atlantic City, it is very much the same. Nice and clean. Very happy with the stay and service. Room service was quick. Beds are comfortable. Long walk to the casino though.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Top Contributor
89 reviews 89 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 6, 2013

The staff were very nice and accomodating while we waited for our room to be ready. The beds are super comfy - firm mattress. The showerheads could be better, but can't complain since the shower was roomy enough. I love that the toilet was in its own room so 2 people can be in the bathroom at the same time. The location is great - you can get to the casino by walking underground, so you don't have to be cold or get wet. We had a room on the 22nd floor, so the view was very nice. There's a Ruth Chris steakhouse inside the hotel, which is very good. There are plenty of little restaurants right around there, literally right outside the door of the hotel. Starbucks is right inside the casino, which is a big plus.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 5, 2013

We visit the Big Easy often but for the Super Bowl we stayed for the first time at Harrah's Hotel. The hotel lobby was very nice. The rooms were nice sized with a beautiful, big bathroom with separate toilet area. It was Super Bowl weekend, so really busy, but I was surprised at the housekeeping. Friday night, we returned to our room, with the bed being sloppily made up, trash on the floor, the bed spread thrown on a chair....looked as if the housekeeper was called away in the middle of cleaning our room and forgot to come back! Another night, they did not service our room at all so we had no clean towels the next morning. But, the staff was all very nice. We never had trouble getting a cab. The bellman came immediately to help us at check out....All during an extrememly busy weekend, so they were well prepared. Ruth's Chris is in the hotel and we ate there before and after the game. Both meals were fabulous. Really was disappointed that the hotel did not have a spa, but I did hear that guests could go the Lowes across the street. The hotel had cool gifts waiting for us every evening in celebration of the Super Bowl. All in all, great time!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Harrah's New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harrah's New Orleans

Address: 228 Poydras Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#9 Family Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#15 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Amex, DerbySoft Ltd Shanghai HQ, Expedia, Orbitz, TripOnline SA, Odigeo, getaroom.com, Hotwire and Hotels.com so you can book your Harrah's New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

Owners: What's your side of the story?

If you own or manage Harrah's New Orleans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.