Loews is definitely one of the best downtown hotels in New Orleans. The staff is professional, very accommodating and extremely friendly. We used the concierge a few times for help with getting around town and with booking tours. She was great! The rooms are clean, modern and fairly spacious. The only negative about the room was the very small bathroom - perfect for one or two people, but not for a family. Another very minor gripe is that the TV is an old style tube and there are very few channels. Ask for a room facing the river - the views are spectacular!
The location is perfect for New Orleans - just a couple of blocks from the French Quarter, a couple of blocks to the streetcar station and a couple of blocks to the riverfront promenade and aquarium.