Courtesy coffeepot hard to use. Dust fibers on fixtures. But the biggest complaint I have is this; I accidently left my phone charger in my room when I checked out. After finding this out a day later, I called and it was tough getting anyone to help. Security's phone rang and rang. Tried back and got Randy, who said he would look for it. Didn't hear from anyone, so I called again and asked for a supervisor, who I believe was Mike, who told me phone chargers were practically the most left behind item of a guest, and, that the hotel "had thousands of them" and he would go look. It would seem to me, that if a hotel is acquiring alot of their guests items and isn't doing much to try to unite the items with their owners, then there is a problem. Why keep them if you have no system to return them? What if whoever turns an lost item in, just attaches a tag with the room number on it. Then it could be returned to the person? One other minor complaint is that the people who answer the incoming calls, slur their words badly. The impression is poor.
- Official Description (provided by the hotel):
- Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Roule! (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more less
- Reservation Options:
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- Also Known As:
- Loews New Orleans
- New Orleans Loews