We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just Right” 5 of 5 stars
Review of Loews New Orleans Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Loews New Orleans Hotel to your Saves list
Loews New Orleans Hotel
4.0 of 5 Hotel   |   300 Poydras St, New Orleans, LA 70130 (Central Business District)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
You are Different Here!
Ranked #27 of 154 Hotels in New Orleans
GreenLeadersSilver level
Philadelphia
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
“Just Right”
5 of 5 stars Reviewed January 7, 2013

I stayed for two nights while attending a conference. I come to NOLA about once a year for conferences. Always love the food and the vibe in the Quarter but am usually disappointed by the shabbiness of the hotels in the Quarter and near the Casino that most conferences seem to use. I've stayed at the Hyatt, Hilton and Marriott. They are fine but all a bit threadbare. This time I picked the Loews (it was one of the options for the conference) and was very pleasantly surprised. The room was lovely - well-decorated, large and in pristine condition. The atmosphere was relaxed but luxurious. Great bar with good food. Good gym. Even has a nice lap pool and hot tub. Very attentive service. I'd stay here even if I was paying.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

901 reviews from our community

Traveler rating
    484
    265
    87
    38
    27
See reviews for
156
208
46
304
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 2, 2013

This hotel is soooo gorgeous. The Luxury King Suite (room 2110) that we stayed in was lovely. My only complaint with the room was that the description when I reserved it described the bathroom as luxurious, which for the most part it was, except that the bathtub was verrrrrrrrrrrrrrrry small. The staff was also a little snooty - bunch of kids probably making minimum wage but think they are rich people because that's who generally stays at their hotel. We definitely didn't look like the rest of the hotel guests, as we had to save up some time to get this room. .

My husband and I got married that weekend, and the room was just spacious enough for me to get ready and get him ready as well. The mini-bar and water/snacks in the room are ridiculously overpriced, but I guess that would be the same in any hotel like this one. (On an unrelated note, it is sort of funny how people with a ton of money would rather pay 2.25 for a 16 oz. can of soda than walk a block to get one for less than 1/3 of that price, isn't it?)

We were on the top floor. There was a huge, gorgeous window but most of the view was obstructed by the Harrah's hotel building. However, if you looked to either side of it there was an okay view of the river and the city. They also tried to charge us a "deposit" that was never listed on anything whatsoever when we booked the room to the tune of another $200. I think they are used to people coming through with that kind of "extra cash", but we simply didn't have an "extra" $200 on our wedding weekend. My husband worked that out with management, and it must have gone well because he was smiling and happy when he came back up to the room. I, frankly, wasn't up for dealing with such issues at the time.

The location was fantastic, and you can park for $16/day less if you're willing to give up the valet service and walk the whopping 2 blocks from a nice public parking lot to the hotel, which we were.

It's right on Poydras St. with shops and Canal and Bourbon St. in easy walking distance. It is definitely not the place to stay if you are traveling on a tight budget, and be aware of the prices of the snacks and drinks in the room as well as additional fees they will likely attempt to tack on even though your invoice online mentions nothing about it.

The bed was super-comfy.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brandon, ms
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 30, 2012

We arrived at Loew's without reservations, and the front desk put us in a room with a view of the Quarter and the river. The rooms are very large and spacious, beds very comfortable with cotton bedding, and incredible water pressure in the shower. The front desk is so helpful and friendly. You need go no further than downstairs to an excellent bar (Swizzle Stick) or to dine at Cafe Adelaide, a Brennan restaurant that is as wonderful as all their others in New Orleans. All in all, self-contained perfection!

Room Tip: We had two rooms. One faced Poydras on the 17th floor, and the other faced the Warehouse District o...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
53 reviews 53 reviews
53 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 29, 2012

This is the fifth Hotel I have stayed in since 2009 and probably best, though the Sheraton and Intercontinental were quite nice as well. I booked through Expedia, good rate, was given a 15th floor room with phenomenal views, King Bed, very large. Ordered room service twice and was quick and good. The first time tray was there forever and had to tell Front Desk. Young man at desk said we check every hour-bad answer as it has been there since the night before and it was 4pm the next day. Granted it was served Christmas night, but expect better. Besides that, good service, good gym, great location, very nice hotel.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2012

The hotel possesses a fantastic location. Close to Canal, but away from the noise! Rooms were quite large. The room had very little furniture, so there would have been ample room to add a crib or rollaway. Check-in was very easy, but only efficient. No one mentioned help carrying our bags or help locating a restaurant for the night. The bellmen and other hotel staff were often busy and distracted talking to themselves.
The shower was fabulous! In fact this would be a strong factor to return to this particular hotel! It had the most powerful water pressure that I have had in a hotel! Each of us mentioned the awesome shower to each other. It seems as if all of us were equally impressed by it!
There are no soda machines in the hotel nor is there a market shelf in the hotel. As the amenities list that ice delivered is complimentary, be prepared to keep trying. The machine was broken on our floor, the floor above us, and the floor below. I finally called and requested for some to be delivered. The front desk kept telling me which floors to try. I felt this was a poor tactic that the staff used to get out of customer service. After calling three times reporting back which floors we tried, a simple bucket of ice was delivered.
Bottom line: Great Location, attractive lobby, large rooms and large bathrooms, and the best showers! Hotel staff needs to be prompted to improve customer service is the only complaint.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 19, 2012

Hard Beds, Tremendous Location, They tried to charge twice as much when I called to extend my reservation and then they suddenly found a better rate, then an even better rate. They have a tremendous location, deecnt bar and decent food. The menu for dinner is very limited and high priced. But then again, location, location, location...

Room Tip: They tried to charge twice as much when I called to extend my reservation and then they suddenly fou...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
237 reviews 237 reviews
54 hotel reviews
Reviews in 85 cities Reviews in 85 cities
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed December 19, 2012

I've thought about this for several days....Based on my experience ths hotel caters to business travellers more than tourists. It wasn't a bad choice, but there was nothing to make me say "I'm happy I chose this hotel".

Location - really good, right across from the casino, we walked everywhere. We're not gamblers so we did not go into the casino.
Check in - efficient. The lobby is really nice. Concierge - mixed, started a 11:00 one day when we had questions; provided limited info and almost curt responses. When we asked about taking a bus one day he looked at us like we were crazy. Front desk could not (or would not) answer even a simple question.
Room - spacious king room, view of the river, furniture just OK, no rack for our suitcase which had to rest on the floor or the desk. Clean. Towels OK. Good shower. Quiet.
Breakfast in restaurant - terrible service one day and barely average on another day. Price was OK for hotel breakfast (not as high as I've seen elsewhere).

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Loews New Orleans Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#10 Business Hotel in New Orleans
#11 Luxury Hotel in New Orleans
#20 Romantic Hotel in New Orleans
#22 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Roule! (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, HotelTravel.com, AAA Travel Services, Cheap Tickets, Priceline, TravelClick, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Loews New Orleans Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Loews New Orleans
New Orleans Loews

Owners: What's your side of the story?

If you own or manage Loews New Orleans Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.