This is the fifth Hotel I have stayed in since 2009 and probably best, though the Sheraton and Intercontinental were quite nice as well. I booked through Expedia, good rate, was given a 15th floor room with phenomenal views, King Bed, very large. Ordered room service twice and was quick and good. The first time tray was there forever and had to tell Front Desk. Young man at desk said we check every hour-bad answer as it has been there since the night before and it was 4pm the next day. Granted it was served Christmas night, but expect better. Besides that, good service, good gym, great location, very nice hotel.