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“My Favorite Hotel in New Orleans!” 5 of 5 stars
Review of Loews New Orleans Hotel

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Loews New Orleans Hotel
4.0 of 5 Hotel   |   300 Poydras St, New Orleans, LA 70130 (Central Business District)   |  
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Ranked #26 of 154 Hotels in New Orleans
GreenLeadersSilver level
Memphis, Tennessee
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“My Favorite Hotel in New Orleans!”
5 of 5 stars Reviewed December 11, 2012

This is always my first choice when traveling to New Orleans. Great Location, Great Service and excellent accommodations. We stayed here during the Color Run in November and once again they did not disappoint. Hands down my favorite hotel in New Orleans!

Room Tip: The "Grand" rooms are totally worth having the additional square footage
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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901 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
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English first
Fort Lauderdale, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 11, 2012

The service was A-1 and your are just a short walk from the French Quarter, Riverwalk. Fulton St and the Convention Center. The room was spotless and fairly large and had a wonderful view of the Mississippi. Feeling lucky? Harrahs is right across the street.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 27, 2012

My wife and I ususally stay at B&B's for the more "personal,intamate" experience.
Boy were we really surprised at the experience we recieved at the Loews New Orleans
The Service, and caring for our comfort could not have been better anywhere. Special shoutouts to Blair, Jerry Reyes, Ben, and many others. When we go back to NOLA this will be our first choice of places to stay

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfels
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 27, 2012

Great Rate for a Saturday night before a Saint's game. Close to casino, Riverwalk, and French Quarter. Hotel staff was first class. Didn't try wifi due to a charge. Room was clean and spacious. Will definitely return here.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 18, 2012

We have stayed at this hotel many times in the last few years and it is excellent. The rooms are large and well maintained. Staff is top notch particularily Rob at the front door. Great location. Easy access to the French Quarter and the restaurants in the wharehouse district. You can walk to the Superdome and Roverwalk and acsino are next door. The hotel restaurant is very good and the bar is terrific. Ask for a room high up and facing the river for a special treat. Very nice workout facility with small indoor pool. Spa is good but business center is not great.

Room Tip: Central Grocery for the best muffeletta.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Martinville, Louisiana
1 review
4 of 5 stars Reviewed November 12, 2012

We stayed here for our wedding, great customer service!It was rain on the morning of our wedding the staff here let us have a late check out, for us to move back our time. Rev. Samatha McGovern performed our service very flexable with her time around the weather. I would recommend both.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, November 16, 2012
Thank you very much for the feedback.

We are delighted that you were pleased with your experience at the Loews New Orleans and that we were able to be apart of this very important occasion. We hope to welcome you back for your first anniversary.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 12, 2012

We were excited to stay there as we booked with the most pleasant customer service reservationist who sold me on an upgraded room, that was supposed to be brand-new renovated. I checked in only to be given a dated, queen-bed room whereas we were supposed to have a King room. We were told we'd switch the following day, yet that turned out to be wrong. Finally, I was delayed in checking out due to cab issues, and was informed rudely by the desk attendant, "You know you're being charged $50 for check out after 3 p.m." I told him, if you have to charge me that's fine, but I wasn't given what I was sold this trip. He simply silently handed me the bill where he charged me $50, with no explanation, no apology, nothing. It was one of my least friendly hospitality encounters to date...Very odd for Loew's.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, November 16, 2012
Dear Valued Guest,

Thank you for taking the time to provide feedback on your recent stay in New Orleans. Please accept my sincere apologies for the inconveniences you encountered during your stay. The staff at the Loews New Orleans Hotel prides itself on delivering the highest quality service and during your stay we did not meet your expectations.

I would like to speak to you personally in reference to your most recent experience. Please contact us at your convenience at neworleanscustomerservice@loewshotels.com. Again, we appreciate your comments and will definitely use them to ensure our services are meeting the expectations of our guests.

Sincerely,

Loews New Orleans Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#10 Luxury Hotel in New Orleans
#10 Business Hotel in New Orleans
#20 Romantic Hotel in New Orleans
#22 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Roule! (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
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Also Known As:
Loews New Orleans
New Orleans Loews

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