We have stayed at this hotel many times in the last few years and it is excellent. The rooms are large and well maintained. Staff is top notch particularily Rob at the front door. Great location. Easy access to the French Quarter and the restaurants in the wharehouse district. You can walk to the Superdome and Roverwalk and acsino are next door. The hotel restaurant is very good and the bar is terrific. Ask for a room high up and facing the river for a special treat. Very nice workout facility with small indoor pool. Spa is good but business center is not great.

We stayed here for our wedding, great customer service!It was rain on the morning of our wedding the staff here let us have a late check out, for us to move back our time. Rev. Samatha McGovern performed our service very flexable with her time around the weather. I would recommend both.

We were excited to stay there as we booked with the most pleasant customer service reservationist who sold me on an upgraded room, that was supposed to be brand-new renovated. I checked in only to be given a dated, queen-bed room whereas we were supposed to have a King room. We were told we'd switch the following day, yet that turned out to be wrong. Finally, I was delayed in checking out due to cab issues, and was informed rudely by the desk attendant, "You know you're being charged $50 for check out after 3 p.m." I told him, if you have to charge me that's fine, but I wasn't given what I was sold this trip. He simply silently handed me the bill where he charged me $50, with no explanation, no apology, nothing. It was one of my least friendly hospitality encounters to date...Very odd for Loew's.

I stayed here last week for one night and it was an okay stay. The hotel is across the street from the backside of Harrah's casino, and it's not a far walk (for most) to many attractions. Downsides: my toilet gurgled from time to time all night by itself and I could not get my room to cool down cooler than 72, even with the shades drawn.

It's very quiet in this hotel and I ate breakfast at the restaurant. Someone adds way too much salt to the breakfast hashbrowns back in the kitchen.

This was my third trip to New Orleans, and I'd stay here again in a heartbeat.